chevon dsouza
@chevondsouza
Senior HR Service Delivery Analyst with 7+ years driving GDPR-compliant immigration compliance and employee relations for global clients.
IndiaWhat I'm looking for
I’m a Senior HR professional with 7+ years of experience in HR Service Delivery, immigration compliance, and employee relations across EMEA markets. At Accenture Solutions, I lead a team of 15+ HR professionals to ensure regulatory compliance and deliver client-centric outcomes through data-driven insights.
I manage end-to-end UK & Ireland immigration processes with a consistent 100% regulatory compliance success rate, supported by strong GDPR enforcement and secure handling of sensitive data. I also produce client-facing MIS reports, process flows, presentation decks, 3x3 metrics, and control charts, while coordinating with senior stakeholders to improve client satisfaction—alongside experience supporting visa renewals, onboarding checks, acquisitions/TUPE support, and background verification workflows.
Experience
Work history, roles, and key accomplishments
Led a team of 15 HR professionals to manage end-to-end UK and Ireland immigration processes with a consistent 100% regulatory compliance success rate. Enforced GDPR data privacy protocols and delivered client-facing MIS reporting and insights to support decision-making.
Supported employees through end-to-end UK visa renewal, ensuring timely submissions and proactive risk escalation to Employee Relations. Managed onboarding checks, processed employment reference and visa letters, and handled employee relations issues using consistent HR policy application.
Junior Officer - BGV & HR Ops
HDFC Bank
Jan 2018 - Jan 2021 (3 years)
Managed end-to-end employment background verification (BGV) workflows, including reporting, vendor validation, and coordination with HR, Employee Relations, and exit management teams. Prepared MIS reports, handled client/vendor queries, and supported timely onboarding completion.
Education
Degrees, certifications, and relevant coursework
NMIMS University
Post Graduate Diploma in Management (PGDM), Human Resource Management
Post Graduate Diploma in Management (PGDM) with a focus on Human Resource Management at NMIMS University, completed in 2024.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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