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Eswarasubramanian Kumar

@eswarasubramaniankum

HR Operations Analyst at Cognizant who improved H2R processes, cutting turnaround time and manual effort by 30%.

At Cognizant, I supported Global HR Shared Services H2R transactions across EMEA, APAC and India, achieving 100% SLA compliance. I also improved processes that cut turnaround time and manual effort by 30%.

At Novo Nordisk, I processed more than 1,000 monthly H2R cases through SuccessFactors Employee Central and ServiceNow, with a 99% quality rating. I led A3 improvement projects and supported UAT for the SAP HR to Workday transition.

At Barclays, I managed the India employee lifecycle in SAP and provided payroll input data. I also used SAP queries and Excel reports to support data-quality audits and monthly payroll preparation.

Earlier, at Apptivo Software Pvt Ltd, I drafted HR policies and employment documents and supported audits including ISO 27001, GDPR and SOC 2. At AMBC Technologies, I sourced candidate profiles and tracked HR metrics in the ATS.

Experience

Work history, roles, and key accomplishments

Team Lead & Consultant, HR Operations (ELCM)

Cognizant

Jan 2026 - Aug 2026 (7 months)

Supported the Global HR Shared Services Hire-to-Retire (H2R) team, processing onboarding, employee data changes and lifecycle transactions for multiple countries across EMEA/APAC/India, achieving 100% SLA compliance. Managed new-hire onboarding, validated HR master data, and performed root-cause analysis and process standardization that cut turnaround time by 30%.

Hire To Retire Employee Lifecycle Management SLA Management SAP SuccessFactors Employee Central SAP ServiceNow Root Cause Analysis Process Standardization Payroll Inputs Data Validation

HR Professional I, People Organization – Global Business Services

Novo Nordisk

Jan 2024 - Oct 2025 (1 year 9 months)

Executed Hire-to-Retire (H2R) transactions for EMEA and APAC in SuccessFactors Employee Central through ServiceNow, processing 1,000+ cases per month at a 99% quality rating. Led A3 continuous improvement projects, performed root-cause analysis, and mentored new team members.

Hire To Retire SAP SuccessFactors Employee Central ServiceNow Case Management Data audits A3 Problem Solving Root Cause Analysis Mentorship UAT Workday

HR Process Advisor, HR Operations (Employee Data Management)

Barclays

Jul 2021 - Jan 2024 (2 years 6 months)

Owned the complete India employee lifecycle in SAP, maintaining HR master data to global standards. Provided accurate payroll input data and logged employee queries in Salesforce, meeting service targets for 500+ requests per month.

SAP HR Employee Data Management Payroll Inputs Salesforce Excel Data audits Personnel Administration

HR Associate

Apptivo Software Pvt Ltd

Nov 2019 - Feb 2021 (1 year 3 months)

Drafted HR policies and processes, prepared employment documentation, and ran new-hire orientation and offboarding. Supported internal and external audits including ISO 27001, GDPR, and SOC 2.

HR Policy Employment Documentation Onboarding Offboarding Exit Interviews ISO 27001 GDPR SOC2