CH
Open to opportunities

Chevana Hayden

@chevanahayden1

Detail-oriented professional with 9 years in customer service.

Jamaica

What I'm looking for

I am looking for a remote position that values accuracy and efficiency.

I am a detail-oriented and efficient professional with over 9 years of experience in fast-paced customer service and administrative environments. My expertise lies in data entry, typing, documentation, and managing high volumes of information with accuracy and speed. I am adept at using digital tools, maintaining confidentiality, and ensuring data integrity.

Throughout my career, I have excelled in roles such as Customer Service Specialist at IBEX Global Solutions, where I managed data across multiple systems while handling over 80 interactions daily. My commitment to accuracy was further demonstrated as a Customer Service Representative at Tactical Development Solutions, where I processed data entries with 100% accuracy and maintained internal databases. I am now seeking a remote typing or data entry position to leverage my organizational and computer skills.

Experience

Work history, roles, and key accomplishments

IJ

Customer Service Specialist

IBEX Global Solutions Jamaica

Feb 2021 - Nov 2024 (3 years 9 months)

As a Customer Service Specialist, I accurately entered customer information into CRM systems and responded to inquiries via email and live chat. I maintained detailed records of technical issues and managed data across multiple systems while handling over 80 interactions daily.

TL

Customer Service Representative

Tactical Development Solutions Limited

Apr 2015 - Dec 2020 (5 years 8 months)

In my role as a Customer Service Representative, I handled customer account updates and processed data entries with 100% accuracy. I maintained and updated internal databases while supporting order entry and billing queries, prioritizing data accuracy in a fast-paced environment.

Education

Degrees, certifications, and relevant coursework

PC

Portmore Community College

Associate Degree, General Studies

2014 -

SG

St. Andrew High School for Girls

High School Diploma, High School Education

2013 -

Tech stack

Software and tools used professionally

Interested in hiring Chevana?

You can contact Chevana and 90k+ other talented remote workers on Himalayas.

Message Chevana

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Chevana Hayden - Customer Service Specialist - IBEX Global Solutions Jamaica | Himalayas