
Lashaun Murphy
@lashaunmurphy
I support customers and teams through accurate data entry, organized administration, and responsive call handling.
What I'm looking for
I've supported customer service operations at IBEX Global, handling and forwarding customer calls while providing timely assistance.
As a Team Lead, I coached team members on performance and customer service processes, communicated clear expectations, and helped maintain an effective team environment.
At International Recruiting Staffing Solutions, I processed visa applications, entered text and numerical data into spreadsheets, and maintained accurate electronic records. I also organized sensitive digital and physical documents for easy retrieval.
My office administration experience includes scanning, printing, filing, and storing documents across hard-copy and electronic formats. I'm seeking a remote Chat Support, Data Entry, or Virtual Assistant opportunity where I can contribute strong organization, communication, and computer skills.
Experience
Work history, roles, and key accomplishments
Team Lead
IBEX Global
Sep 2020 - Jan 2022 (1 year 4 months)
Answered, handled, and forwarded customer calls while providing professional and timely assistance. Supported team members with day-to-day questions, performance concerns, and customer service processes.
Education
Degrees, certifications, and relevant coursework
Moneague College
2016 - 2017
Attended Moneague College from September 2016 to November 2017.
St. Hilda's Diocesan High School
2011 - 2016
Attended St. Hilda's Diocesan High School from September 2011 to July 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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