Open to opportunities

Mwaro Chitechi

@mwarochitechi

Food safety and quality professional with 8+ years leading HACCP, ISO 22000, audits, and continuous improvement in retail.

Kenya

Message

What I'm looking for

I’m looking to lead HACCP/ISO 22000 programs, run supplier and internal audits, and drive measurable improvements in food safety compliance, documentation, and root-cause problem solving—within a fast-paced, standards-driven organization.

I’m a Quality & Food Safety professional with 8+ years of progressive experience in HACCP, GMP, and ISO 22000:2018, delivering regulatory compliance, risk assessment, and continuous improvement across the food supply chain. In my current role with Majid Al Futtaim Retail – Carrefour, Kenya, I implement quality assurance and food safety systems across the private label lifecycle, improving compliance by 15% while reducing non-conformities by 20% through supplier audits and inspections.

I lead product testing and verification, investigate customer complaints using root cause analysis, and strengthen crisis readiness with recall procedures and risk mitigation. I’m also committed to building capability—training over 50 employees on food safety and hygiene standards, improving audit performance scores by 18%, and supporting strong traceability and documentation with zero major audit non-conformities.

Experience

Work history, roles, and key accomplishments

Current

Private Label QA Officer

Current

Majid Al Futtaim Retail (Carrefour)

Jun 2025 - Present (11 months)

Implemented private label quality assurance and food safety systems, improving compliance by 15%. Conducted supplier audits to enforce HACCP/GMP, reduced non-conformities by 20%, and improved customer complaint resolution turnaround time by 25%.

HACCP GMP Quality Assurance Root Cause Analysis Complaint Resolution Regulatory Compliance Food Hygiene

Assistant Manager, QA

Majid Al Futtaim Retail (Carrefour)

Nov 2023 - May 2025 (1 year 6 months)

Managed quality and food safety operations, executing quality control and hygiene procedures to ensure compliance with food safety standards. Led routine inspections/audits, maintained food safety documentation for regulatory audits, and enforced sanitation protocols across departments.

Quality Control Food Hygiene GMP & Compliance Regulatory Compliance Staff Training

Quality & Hygiene Officer

Majid Al Futtaim Retail (Carrefour)

Jan 2021 - Oct 2023 (2 years 9 months)

Ensured day-to-day quality control and hygiene compliance across retail operations through routine inspections and corrective actions. Maintained accurate food safety documentation and supported continuous hygiene training to improve adherence to food safety procedures.

GMP Food Hygiene HACCP Inspections Regulatory Compliance Staff Training

Butcher

Majid Al Futtaim Retail (Carrefour)

Dec 2018 - Dec 2020 (2 years)

Managed meat processing operations while maintaining strict hygiene and quality control standards. Ensured inventory and storage conditions supported product safety, maintained traceability and production records, and upheld labeling compliance during receiving and pricing updates.

Meat Processing HACCP Principles GMP Quality Control Traceability

Cleaner (Food Sections)

Stemain Solutions Ltd

Jul 2016 - Aug 2017 (1 year 1 month)

Maintained sanitation across bakery/butchery/deli sections by executing cleaning schedules aligned to hygiene and contamination prevention protocols. Supported audit-ready environments, waste handling/disposal procedures, and adherence to GMP and hygiene standards.

Cleaning Schedules GMP Food Hygiene Audit Readiness Food Preparation Area Hygiene Risk reduction

Research Assistant (Intern)

University of Eldoret

Apr 2016 - Jul 2016 (3 months)

Conducted sensory evaluation and product testing to support food quality research, documenting findings and production processes for analysis. Performed sanitation monitoring and hygiene assessments and supported trials for composite flour product development while maintaining laboratory and food safety compliance.

Sensory Testing Product Testing Food Quality Research Sanitation Monitoring Hygiene Assessments Composite Flour Trials Data Analysis Compliance Monitoring