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Chelsea Williams

@chelseawilliams

Member Service Representative at Venture Credit Union processing member transactions and ACH payments.

At Venture Credit Union Co-operative Society Limited, I process member transactions, update account payments, and prepare member cheques and standing orders. I also process ACH payments and verify member information in CruiseNet.

Previously, I supported membership services and records at Venture Credit Union, including processing applications and maintaining membership data. At Rudan Enterprises Limited, I served customers and handled print and copy shop work, including designing fliers and tickets.

Experience

Work history, roles, and key accomplishments

Current

Member Service Representative

Current

Venture Credit Union Co-operative Society Limited

Feb 2025 - Present (1 year 8 months)

Processes transactions, prepares authorization forms, verifies member information, balances cash daily, and processes ACH payments.

Member Service Officer

Venture Credit Union Co-operative Society Limited

Nov 2024 - Dec 2024 (1 month)

Processed membership applications, assisted members, handled calls and complaints, managed membership data, and issued Visa Debit Cards.

Project Assistant - Human Resources

Venture Credit Union Co-operative Society Limited

Mar 2024 - Aug 2024 (5 months)

Scanned and filed employee documents, created personnel files, compiled reports, and assisted with staff events.

Excel Microsoft Word Outlook Microsoft Teams Gmail Google Drive One Drive Attention To Detail Organization Time Management Teamwork Communication Skills Problem Solving

Project Assistant - Document Control

Venture Credit Union Co-operative Society Limited

Oct 2023 - Feb 2024 (4 months)

Separated and culled loan files, filed active loans, logged culled files, and scanned membership applications.

Excel Microsoft Word Outlook Microsoft Teams Gmail Google Drive One Drive Attention To Detail Organization Time Management Teamwork Communication Skills Problem Solving

Copy Shop Clerk

Rudan Enterprises Limited

Sep 2022 - Sep 2023 (1 year)

Provided customer service, recorded sales and supplier invoices, designed fliers and tickets, and performed photocopying, printing, scanning, spiral binding, and laminating.