Open to opportunities

Chelsea Grosscup

@chelseagrosscup

I am a strategic supply chain and operations leader driving cost reductions and delivery performance across large-scale distribution networks.

Sweden

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What I'm looking for

I'm seeking a senior supply chain or operations leadership role to lead multi-site teams, drive lean improvements and KPI-led performance, reduce costs, and scale delivery in collaborative, data-driven organizations that value operational excellence and DEI.

I am a strategic supply chain and operations leader with 10+ years driving performance across large, multi-site distribution networks. I have directed operations for 16 distribution centres, led 350+ staff, and managed budgets north of €185M to deliver volume growth while improving on-time delivery and reducing costs.

I specialize in lean process improvement, workforce planning, KPI-driven decision-making and transportation compliance, with measurable results — including YoY KPI improvements, reduced overtime and improved retention. I lead cross-functional teams to implement SOPs, optimize routes, and build engagement and development programs that sustain operational excellence.

Experience

Work history, roles, and key accomplishments

Area Delivery Director

PepsiCo

Dec 2024 - May 2025 (5 months)

Directed operations for 16 distribution centres, managing 350+ staff and an €185M+ annual budget; improved delivery KPIs by 12% YoY and reduced overtime costs by 18%. Maintained 100% compliance with transportation safety regulations.

Workforce Planning KPIs Budget Management Power BI

S&D Operations Manager

PepsiCo

Aug 2023 - Dec 2024 (1 year 4 months)

Overhauled shift scheduling to improve delivery reliability and reduced service delays by 16%, while cutting operational costs by 21% through workforce planning and streamlined onboarding. Implemented SOPs that reduced operational errors by 8%.

Shift Scheduling Workforce Planning SOP Development Onboarding KPI Tracking Stakeholder Management

Sales Operations Manager

PepsiCo

Jan 2022 - Aug 2023 (1 year 7 months)

Drove 87% YTD volume growth while reducing workplace incidents by 75% through enhanced training and process improvements; increased employee retention by 63% via engagement and development programs. Improved inventory accuracy by 20% and reduced fulfilment time by 17%.

Sales Operations Training Development Process Improvement Inventory Management Retention Data Driven Decision Making Excel

Unit General Manager

PepsiCo

Jan 2021 - Jan 2022 (1 year)

Managed all operational functions for a 1.1M case annual operation with a €20M+ budget, consistently exceeding KPI targets and contributing to 26% sustained revenue growth. Increased engagement scores by 27% and reduced turnover by 15%.

Operations Management Budgeting Staffing Compliance KPIs Employee Engagement Turnover Reduction Logistics

Sales District Leader

PepsiCo

May 2019 - Apr 2021 (1 year 11 months)

Managed sales operations for 10 major retail accounts, delivering 14% revenue growth and top-tier execution scores; trained 20+ staff to increase productivity by 10% and drove a 21% promotional sales lift.

Account Management Sales Operations Training Merchandising Sales Growth Performance Management KPI Tracking