I am a highly motivated and results-driven Telemarketer with over 5 years of experience in sales, marketing, and customer service. Throughout my career, I have consistently exceeded sales targets and built long-term relationships with clients. I possess strong verbal communication skills, which allow me to effectively communicate with customers and actively listen to their needs. My persuasive selling techniques have been instrumental in promoting products and services and generating revenue for the organizations I have worked with.
In my most recent role at Kirkendall Dwyer LLP, I conducted outbound sales calls to generate leads and close deals. I utilized persuasive selling techniques to promote products and services, resulting in successful sales conversions. Additionally, I built and maintained strong relationships with clients, ensuring their satisfaction and loyalty. I also collaborated with team members to meet sales targets and conducted market research to identify new sales opportunities.
Prior to that, I worked as a Customer Service Representative at Outsource Global. In this role, I provided outstanding customer service to clients, resolving their complaints and issues in a timely and professional manner. I also assisted customers with product information and recommendations, ensuring their needs were met. I maintained accurate and detailed customer records and responded to customer inquiries via phone, email, and live chat.