At State Farm’s Large Loss Reconciliation Unit, I handled large-loss structural claims exceeding $150,000, with a claim capacity of 37–40 files. I worked on Coverage A, B, and C, prepared management review requests, issued payments after approval, and updated policyholders.
I used Xactimate and XactContents to prepare and review structural and contents estimates on large-loss files. I obtained the Chartered Property Casualty Underwriter (CPCU) designation in July 2022.
In State Farm’s Hail Reconciliation Unit, I handled hail-related claims and reconciled contractor estimates for exterior and interior repairs. I also issued claim payments and followed up with policyholders about coverage, claim status, and documents needed to close claims.
As an intern at Ivie & Associates, I supported the Corporate Sourcing Department with spend analysis and supplier management. My analyses estimated annual savings of $75,000 through copier lease work and $100,000 through travel policy revisions, rate reductions, booking accountability, and employee incentives tracked with business reporting and KPIs.
