Charlotte Pineda

Converted email sequences from Kit to Heartbeat to support smoother client communication and engagement. Assisted in managing community platforms, documented workflows, and uploaded SEO-optimized blogs.

Managed day-to-day operations for school meal programs, coordinating menu planning, recipe documentation, and production records across multiple school accounts. Prepared and maintained nutrition analysis, portion values, and monthly menus to support compliance with program requirements.

Managed executive email communications, coordinated complex calendar schedules, and maintained organized client and company records. Oversaw brand presence across social media and built executive planners and dashboards in Notion.

Managed email communications, organized digital files, and formatted business documents to support hiring processes. Maintained a clean candidate and company database using Loxo CRM and conducted targeted LinkedIn Recruiter searches.

Implemented content creation strategies with AI tools, managing LinkedIn and Facebook accounts. Designed branding kits and visual content using Canva and developed newsletters to strengthen brand visibility.

Managed Discord server operations and configured bots to streamline community engagement. Implemented server rules and moderation practices and provided customer support.

Delivered targeted leads weekly using LinkedIn, applying filters to qualify prospects by industry and role. Extracted and organized lead data into comprehensive databases and used automation tools to streamline data collection.

Led a team of 20 community moderators, maintaining a positive, well-moderated environment. Conducted accurate data entry and recordkeeping for user information and provided customer support.

Managed end-to-end email communications with tradesmen and coordinated follow-ups. Uploaded and organized documents in Monday.com, maintaining accurate checklists and verifying required steps.

Pursued a Bachelor of Science in Psychology, completing coursework from 2022 to 2026.