Charles H
@charlesh
I lead payment strategy, infrastructure transformation, and profitability across global markets.
FranceWhat I'm looking for
I'm currently defining and executing FLOAPAY's global payment strategy at FLOA, optimizing conversion and acceptance rates while leading payment-infrastructure revamps and PSP partnerships.
Across Back Market, Swan, and PayPlug, I've managed €1B+ in annual payment flows, supported multi-currency payments for 1,600+ merchants in 10+ countries, and cut processing costs by 25% through PSP contract renegotiation and streamlined flows.
Experience
Work history, roles, and key accomplishments
Payment Manager
Floapay - FLOA
Oct 2023 - Present (2 years 11 months)
Defined and executed global payment strategy for FLOAPAY, optimizing conversion and acceptance rates across markets. Led RFI/RFP processes for payment infrastructure revamp and managed PSP partnerships.
Project Manager - Payments & Risk
Swan
Jan 2023 - Jun 2023 (5 months)
Owned project roadmap for payment and risk topics, implementing advanced risk scoring and anti-fraud systems. Led agile collaboration between IT, Data, product, and Finance teams.
Payments Senior Lead - Projects & Operations
Back Market
Jan 2020 - Jul 2022 (2 years 6 months)
Directed a team overseeing strategic payment and operational initiatives, managing complex multi-currency flows for 1,600+ merchants. Launched a rolling reserve system to mitigate merchant risk.
Payment Manager
Back Market
Apr 2019 - Dec 2019 (8 months)
Enhanced KPI monitoring for payment performance, increased acceptance rates on key transaction flows, and strengthened fraud prevention and risk management processes.
Project Manager Finance
PayPlug (ex Dalenys)
Dec 2015 - Dec 2018 (3 years)
Defined and delivered projects for financial solutions, analyzed market needs, and coordinated cross-functional development. Monitored performance metrics and drove continuous enhancements.
Education
Degrees, certifications, and relevant coursework
EBS Paris
Master's degree, Corporate Finance
2013 - 2015
Master's degree in Corporate Finance, fully taught in English.
University of Belgrano
Exchange program
2013 - 2013
Exchange program at University of Belgrano in Argentina.
University of Shanghai
Exchange program
2012 - 2012
Exchange program at University of Shanghai in China.
EBS Paris
Bachelor's degree, Economics
2010 - 2012
Bachelor's degree in Economics from EBS Paris.
Availability
Location
FranceAuthorized to work in
Salary expectations
Job categories
Skills
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