Charlesetta Beck
@charlesettabeck
Dynamic executive coordinator with 25 years in healthcare administration.
What I'm looking for
I am a dynamic and results-driven executive coordinator with over 25 years of experience in healthcare administration and client relations. My expertise lies in operational excellence, cross-functional collaboration, and leadership. I excel at managing multiple projects, meeting deadlines, and optimizing workflow efficiency. My strong research, writing, and communication skills, combined with meticulous attention to detail, have allowed me to thrive in fast-paced environments.
Currently, I serve as a Senior Administrative Program Coordinator at Tulane University School of Medicine, where I organize and monitor student clerkship activities, ensuring smooth office operations. I also oversee medical student training and provide direct administrative support to Clerkship Directors. My previous roles have equipped me with a deep understanding of healthcare operations, patient relations, and billing processes, making me a well-rounded professional in the field.
Experience
Work history, roles, and key accomplishments
Senior Administrative Program Coordinator
Tulane University School of Medicine
Oct 2021 - Present (3 years 7 months)
Organized and monitored student clerkship activities, ensuring smooth office operations. Oversaw medical student training, managing clinical and didactic schedules while liaising with residents and faculty. Provided direct administrative support to Clerkship Directors and administered the NBME exam.
Client Relations Manager
Dry Bar Uptown
Jun 2023 - Present (1 year 11 months)
Planned and executed high-impact client events, boosting engagement and repeat business. Developed innovative client engagement strategies and collaborated with marketing and sales teams. Managed event budgets and trained a team of client service representatives.
Senior Patient Representative
Tulane University Campus Health
Dec 2016 - Oct 2021 (4 years 10 months)
Coordinated patient relations, scheduling, and medical record management. Assisted in billing inquiries and developed efficient workflows to improve patient satisfaction while maintaining compliance with HIPAA regulations.
Billing Specialist
EXCELTH, Inc.
Oct 2014 - Nov 2016 (2 years 1 month)
Processed and analyzed patient billing for Family Medicine and Mental Health specialties. Coordinated documentation for claims and addressed provider inquiries regarding coding and payment adjustments.
Education
Degrees, certifications, and relevant coursework
AAHAM
Certification, Healthcare Administration
2020 - 2020
Certified Revenue Cycle Specialist (CRCS), focusing on healthcare revenue cycle management and best practices.
Xavier University
Bachelor of Science, Science
1986 - 1989
Completed three years toward a Bachelor of Science degree, gaining foundational knowledge in various scientific disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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