Linda Butler
@lindabutler
Results-driven healthcare professional with over 15 years of experience.
United StatesWhat I'm looking for
I am a results-oriented and self-driven professional with over 15 years of experience in the healthcare sector. My career has been marked by a commitment to reliability, professionalism, and assertiveness. I pride myself on my ability to foster workplace morale and build healthy relationships, which I believe are essential for effective teamwork and customer service.
Throughout my career, I have developed a strong skill set that includes managing front desk operations, coordinating residency programs, and assisting patients with insurance coverage concerns. My experience at institutions like Tulane School of Medicine and Children's Hospital has equipped me with the knowledge and expertise to navigate complex healthcare environments while maintaining compliance with regulations. I am dedicated to continuous personal and professional growth, and I am eager to contribute significantly to a new organization.
Experience
Work history, roles, and key accomplishments
Front Desk- Administrative Support Function
Shell Chemical Plant
Jan 2024 - Present (1 year 5 months)
Managed front desk duties, surveillance logs, and communication systems. Utilized monitoring systems such as Flir, IDS, Excel, and Outlook daily to input activity logs and maintain safety compliance records. Coordinated with operations staff, monitored surveillance cameras, and documented footage.
Program Coordinator Internal Medicine Residency
Tulane School of Medicine
Jan 2023 - Dec 2024 (1 year 11 months)
Maintained fellowship paperwork, processed LSBME licenses, and prepared call schedules for fellows. Arranged speakers for didactic conferences, oversaw journal club schedules, and assisted with credentialing and membership applications. Managed fellow files, including evaluations and procedure logs, ensuring compliance with ABIM and RRC guidelines.
Patient Account Coordinator
Children's Hospital
Jan 2017 - Dec 2023 (6 years 11 months)
Assisted patients with insurance coverage concerns, providing guidance on medication coverage, deductibles, and authorizations. Documented phone conversations, communicated with pharmacies and healthcare providers to coordinate patient care. Oversaw program daily operations in the Genetics Department, managed faculty credentialing, and processed LSBME licenses.
Medical Records Specialist/Billing
The Guidance Center
Jan 2012 - Dec 2017 (5 years 11 months)
Verified eligibility and documented information from phone conversations, performing quality checks on progress notes to support billing. Ensured accurate tracking of document expiration dates and maintained client records, record requests, and noncompliance processes. Managed Excel spreadsheets for daily, weekly, and monthly tracking, communicated EOBs to patients, and organized counselor calenda
Patient Service Rep/ Records Coordinator
Tulane Medical Center/ Cancer Center
Jan 2002 - Dec 2012 (10 years 11 months)
Recorded and filed patient data and medical records, scheduled appointments and tests, and registered patients for admissions. Conducted month-end balance sheet reviews and reconciled daily transactions. Collected co-payments, verified insurance, answered phones, and assisted specialty patients with insurance informational needs.
Education
Degrees, certifications, and relevant coursework
Unitech Training Academy
Certification of Completion/Diploma, Administrative Medical Assistant
Completed a comprehensive program in Administrative Medical Assisting, earning a Certification of Completion/Diploma. Developed expertise in medical office procedures, patient administration, and healthcare regulations.
John F. Kennedy High School
High School Diploma, General Studies
Graduated with a High School Diploma. Focused on core academic subjects, building foundational knowledge and skills across various disciplines.
Availability
Location
United StatesAuthorized to work in
Job categories
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