Cristina Susana Spanoche Ianko
@cristinasusanaspanoc
Strategic banking and finance executive driving risk, asset resolution and operational transformation.
What I'm looking for
I am a strategic Banking & Finance executive with over 18 years of pan‑European leadership experience in risk management, asset resolution and operational transformation. I combine hands‑on delivery of multi‑million euro initiatives with a passion for ethical consumer finance and sustainability in digitalisation.
As Group Operations Director and Investment Director I designed operational governance, risk‑based investment frameworks and allocation methodologies that materially improved portfolio performance and reduced cost‑to‑collect. I led greenfield operations launches and negotiated servicing agreements with major banks and international investors.
I have led teams across analytics, internal audit, compliance and operations, implemented AI/ML credit risk models, stress‑testing frameworks and banking licence processes, and managed business continuity across 20+ EU entities through crisis scenarios including COVID‑19.
I hold an MBA in Banking & Finance, an MA in Economics and a BSc in Mathematics & Computer Science, and I am a DBA candidate in Strategic Management. I seek roles where I can drive sustainable, data‑driven transformation in financial services.
Experience
Work history, roles, and key accomplishments
Group Operations Director
B2 Impact ASA
Jan 2019 - Present (6 years 10 months)
Designed and implemented group operational governance and cost-to-collect methodology, establishing greenfield operations in Greece and Cyprus and reducing Cost to Collect by up to 30% in key units while boosting payment rates by 20%.
Managing Director
Welle Consulting AS
Oct 2014 - Present (11 years 1 month)
Founded and led a consultancy delivering investment strategy, risk management, regulatory compliance and operations optimization services to financial services clients.
Chairman of the Supervisory Board
Interkreditt AS
Apr 2022 - Apr 2024 (2 years)
Chaired the Supervisory Board, led negotiations and sale of the company including its operational platform, and ensured regulatory approval from the Norwegian Financial Authority.
Investment Director
B2 Impact ASA
Oct 2015 - Dec 2018 (3 years 2 months)
Developed a risk-based investment framework guiding multi‑billion EUR NPL portfolio acquisitions across Europe and supported market growth and greenfield entry decisions.
Risk Director
Lendico GmbH
Feb 2014 - Oct 2015 (1 year 8 months)
Part of the initial management team scaling the digital lending platform across 12+ countries, oversaw risk function and led the banking license application in Sweden ahead of acquisition by Deutsche Bank.
Head of Methods and Models
Raiffeisen Bank Russia
Jan 2013 - Feb 2014 (1 year 1 month)
Led a team of 10 analysts to develop AI/ML credit risk models, integrated stress testing (ICAAP/ILAAP) and capital/liquidity assessments to support portfolio profitability and risk optimization.
Implemented IRB approaches in selected entities, reducing capital requirements by €2.3M and owned macroeconomic stress testing, risk-based pricing and credit approval processes across the group.
Senior Risk Analyst
GE Capital
Jan 2007 - Dec 2009 (2 years 11 months)
Performed senior risk analysis supporting credit and portfolio decisions, contributing to risk assessment and reporting processes during tenure.
Education
Degrees, certifications, and relevant coursework
Eurasian Management and Administration School, Moscow
Doctor of Business Administration, Strategic Management
Part of a dual Doctor of Business Administration program in Strategic Management with expected completion in 2027.
Swiss School of Business and Management, Geneva
Doctor of Business Administration, Strategic Management
Candidate for a dual Doctor of Business Administration in Strategic Management with expected completion in 2027.
Frankfurt School of Finance & Management
Certified Expert in Sustainable Finance, Sustainable Finance
Certified Expert in Sustainable Finance credential expected in 2026.
The Institute of Internal Auditors
ICA / Certified Internal Auditor, Internal Audit
Certified Internal Auditor (ICA) credential expected in 2026.
Vienna University of Economics and Business
Master of Business Administration, Banking and Finance
Completed an MBA with specialization in Banking and Finance, conferred in 2012.
Central European University
Master of Arts, Economics
Completed a Master of Arts in Economics, conferred in 2007.
State University of New York (New York State University)
Master of Arts, Economics
Attended as part of MA / Economics studies (exchange or joint program) completed in 2007.
Ovidius University Constanta
Bachelor of Science, Mathematics and Computer Science
Completed a Bachelor of Science in Mathematics and Computer Science, conferred in 2001.
Tech stack
Software and tools used professionally
Availability
Location
Salary expectations
Job categories
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