Charlene Ragos
@charleneragos
Deal Desk Specialist at Lightspeed Commerce analyzing merchant statements and repricing Lightspeed Payments customers.
PhilippinesWhat I'm looking for
At Lightspeed Commerce, I analyze merchant statements for payment processing profitability and reprice existing Lightspeed Payments customers. I also work with Sales teams to price business opportunities while balancing overall payments revenue goals.
At Nestle Business Services, I analyzed claims and deductions for Australia and supported customer solutions across Australia and New Zealand. I matched claims with credits, checked proof of delivery against warehouse dispatches, and created credits for legitimate disputes.
Experience
Work history, roles, and key accomplishments
Analyze merchant statements to ensure profitability on payment processing, reprice existing customers, and work with sales teams to price business opportunities. Maintain pricing and profitability models and support broader payments initiatives.
Analyzed claims and deductions for the Australia market, cleared and matched deductions with credits, and prepared weekly reports. Also served as Customer Solution Specialist for AU and NZ, handling stock claims and coordinating with warehouse and logistics.
Handled payment proposals and repost preparation using SAP, detected invoice errors, and performed duplicate reviews. Also prepared compliance reports and handled Sarbanes-Oxley unrecorded liabilities.
Education
Degrees, certifications, and relevant coursework
Pamantasan ng Lungsod ng Valenzuela
Bachelor of Science, Accounting Technology
2012 - 2015
Bachelor of Science in Accounting Technology from Pamantasan ng Lungsod ng Valenzuela from 2012 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Interested in hiring Charlene?
You can contact Charlene and 90k+ other talented remote workers on Himalayas.
Message CharleneGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
