charlene Garcia
@charlenegarcia
Customer service professional who solves problems, supports people, and keeps teams running smoothly.
United StatesWhat I'm looking for
I’m a customer service-focused worker with experience handling returns, resolving complaints, and providing solutions—while staying respectful, calm, and proactive with customers.
I’ve also built a strong track record in fast-paced, service-centered roles, including grocery delivery, serving guests, cashiering, and supporting families through babysitting and child supervision. I bring clear communication, phone etiquette, and a consistent commitment to safety and cleanliness.
Beyond traditional customer service, I’ve supported individuals in healthcare settings as a Physical Therapy Aide and assisted with patient preparation, exercises, and maintaining a safe environment. I also care for animals through dog walking and pet nanny work, including feeding, cleaning, and administering medications.
Experience
Work history, roles, and key accomplishments
Pet Nanny
The Peaks
May 2025 - Present (1 year 2 months)
Cared for animals by feeding, cleaning, taking them for walks, and giving medications.
Delivered groceries to customers in a timely manner while remaining kind and respectful.
Pesticide Technician
Moquito Joe of Wayne
Mar 2021 - Sep 2021 (6 months)
Applied pesticide chemicals to residential properties using a backpack sprayer and respirator.
Physical Therapy Aide
Iron Physical Therapy
Jan 2019 - Oct 2020 (1 year 9 months)
Assisted physical therapy sessions by welcoming and comforting patients, helping with exercises, and supporting therapists with heat and ice packs.
Physical Therapist Aide
Sportsmed Physical Therapy
Sep 2017 - Oct 2019 (2 years 1 month)
Prepared patients for physical therapy and supported exercise sessions while maintaining a safe, clean working environment.
Worked with children during parties, helped customers, set up party rooms, and ensured kids followed rules and safety guidelines.
Greeted customers, maintained a clean and organized buffet area, refilled food, and answered customer questions.
Cashier
Paulison Car Wash and Detailing
Nov 2015 - Apr 2016 (5 months)
Greeted customers, handled cash transactions, and answered questions.
Sales Associate
Gap Inc.
Nov 2013 - May 2014 (6 months)
Served as a sales associate by greeting customers, answering their questions, and helping maintain a clean and organized environment.
Customer Service
Handled customer returns and complaints, providing solutions for customers.
Dog Walker
The Peaks
Provided dog walking support for animals through The Peaks.
Education
Degrees, certifications, and relevant coursework
Montclair State University
Bachelor's degree, Physical Education
2015 - 2019
Earned a bachelor's degree in Physical Education at Montclair State University from 2015 to 2019.
Passaic Valley High School
High school or equivalent, High School
2013 - 2015
Completed high school (or equivalent) at Passaic Valley High School in Little Falls, NJ from 2013 to 2015.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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