Charity Leolo

My name is Koba Rebecca Leolo, and I am a dedicated sales and customer service professional with a strong background in retail and call center environments. With over six years of experience, I have honed my skills in customer relationship management and team collaboration, ensuring that I consistently meet and exceed targets.

At Zara Inditex, I excelled as a Sales Consultant, where I was responsible for welcoming customers, assisting them in locating products, and managing inventory. My ability to provide exceptional customer service led to positive feedback and repeat business. Currently, I am working at Alteram Solutions as both a Call Center Consultant and an Admin Assistant, where I handle customer inquiries, resolve complaints, and support administrative tasks. I am proficient in Microsoft Office and possess strong organizational skills, which allow me to manage multiple responsibilities effectively.