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Ntuthuko Mjoli

@ntuthukomjoli

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Administrative professional with extensive experience in customer service.

South Africa

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What I'm looking for

I seek a dynamic work environment that values collaboration and growth.

I am an administrative professional with years of progressive experience in providing exceptional support to co-workers and clients alike. My journey has taken me through various roles, where I have honed my skills in problem-solving and communication, ensuring smooth operations across all levels of management.

Currently, I serve as a Sales Associate at Le Coq Sportif, where I assist customers throughout the buying process, ensuring a seamless experience. My previous role as a Fashion Consultant at Foschini allowed me to manage inventory efficiently while enhancing customer satisfaction. My background in finance administration has equipped me with strong organizational skills and attention to detail, making me a valuable asset in any administrative capacity.

Experience

Work history, roles, and key accomplishments

Sales Associate

Le Coq Sportif

Oct 2022 - Mar 2025 (2 years 5 months)

Assisted customers throughout the buying process and operated the Point of Sale register, ensuring a smooth transaction experience.

Customer Service Point of Sale Upselling Communication Problem Solving

Fashion Consultant

Foschini TFG

Nov 2020 - Apr 2022 (1 year 5 months)

Managed inventory of merchandise efficiently through company procedures and software, ensuring timely organization and availability.

Inventory Management Organizational Skills Customer Service Communication

Customer Assistant

Woolworths

Dec 2019 - Jan 2020 (1 month)

Answered customer inquiries, resolved problems, and arranged products to enhance consumer spending.

Customer Service Problem Solving Communication Teamwork

Finance Admin

National African Federation

Dec 2018 - Mar 2019 (3 months)

Managed learner queries, performed data entry, and handled general administrative duties including filing and emailing.

Data Entry Administration Email Communication

Education

Degrees, certifications, and relevant coursework

The Independent Institute of Education

Higher Certificate in Office Administration, Office Administration

2015 - 2017

Completed a Higher Certificate in Office Administration with a focus on accounting principles and practices, equipping me with essential administrative skills for the workplace.