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Charity Akpan

@charityakpan1

Healthcare administrator at Noureesh Nutrition Clinic who coordinated client enquiries, appointments, and follow-ups.

At Noureesh Nutrition Clinic, I served as a communication point for clients and prospective clients, responding to enquiries by phone, email, and WhatsApp. I coordinated appointments and follow-ups and maintained client records discreetly.

At mDoc Healthcare, I engaged community members during health-screening activities and explained health information in accessible language. I supported screening activities and delivered health talks on hypertension, diabetes, healthy lifestyles, and prevention.

At Chrisos Hospital, I welcomed patients, supported registration, coordinated appointments, and assisted with patient records. My experience also includes health education sessions, customer enquiries, and field research data collection.

Experience

Work history, roles, and key accomplishments

Community Assistant & Virtual Clinical Administrator

Noureesh Nutrition Clinic

May 2026 - Oct 2026 (5 months)

Served as a communication point for clients and prospective clients through phone, email, and WhatsApp, responding to enquiries and directing requests appropriately. Coordinated follow-ups, appointments, meetings, and reminders to support timely communication and continuity of service.

Communication Skills inquiry handling Follow up Coordination Scheduling Record keeping Confidential Information Handling Google Workspace Microsoft Office

Field Research Assistant

Balogun Market Research Project

Mar 2026 - Mar 2026 (0 months)

Collected and recorded information accurately, followed project procedures, and communicated respectfully with participants.

Data Collection Record keeping Communication Skills

Community Health Representative

mDoc Healthcare

Dec 2025 - Mar 2026 (3 months)

Engaged community members during health-screening activities and explained health information in clear, accessible language. Supported blood pressure, blood glucose, weight, and height screening activities and responded respectfully to participant questions.

Health Education Community Engagement Communication Skills Documentation Follow Up and Closure Support

Medical Receptionist / Patient Service Coordinator

Chrisos Hospital

Nov 2025 - Dec 2025 (1 month)

Welcomed patients, supported registration, coordinated appointments, and assisted with patient records. Responded to routine patient enquiries with patience and professionalism and directed people to the appropriate staff or service.

Patient Registration Appointment Coordination Record keeping Communication Skills Confidentiality