Charissa Cara Plaatjies
@charissaplaatjies
Agile HR/PeopleOps Specialist committed to growth, inclusivity, excellence, and servant leadership.
What I'm looking for
Experienced Talent Acquisition Specialist in the FMCG sector, skilled in driving business growth, building client relationships, and managing full recruitment cycles.
Expertise in Agile methodologies, leadership, and community engagement, with a background as SA Country Ambassador for Agile PeopleOps US. Strong in financial planning, performance management, and cross-cultural communication.
Experience
Work history, roles, and key accomplishments
Talent Acquisition Specialist
GAP Consulting
Aug 2024 - Present (10 months)
As a Talent Acquisition Specialist, I identify and pursue new business opportunities in the FMCG sector, build client relationships, and deliver tailored recruitment solutions. I source and place high-quality candidates, conduct market research, and manage candidate pipelines to support hiring managers and drive revenue.
As the Global Community Ambassador for South Africa, with a specialization in Agile methodologies and learning and development, I spearhead the strategic growth and management of the local community board, showcasing transformative leadership skills.
In my role as an Agile PeopleOps Relationship Strategist, I showcased adept project management skills by effectively supporting global Country Ambassadors, establishing, and managing online communities, driving engagement, managing stakeholder relationships, and advocating for Agile PeopleOps principles.
As a Senior Scrum Master at Culturelligence, I excelled in talent management by leading diverse teams across locations. My focus on training, onboarding, and employee engagement ensured performance and growth. Additionally, I oversaw operations and guided global country teams in graduate recruitment, showcasing strategic leadership and fostering cross-cultural communication for organizational effe
As a Financial Advisor specializing in Sanlam Life and Investment products, I provided comprehensive financial guidance to clients. This involved conducting market analysis, building strong client relationships, developing customized financial plans, and consistently exceeding sales targets.
As a Relationship and Portfolio Manager, I fueled success and growth through my expertise, leadership, and unwavering dedication to client service. Leveraging a proven track record in relationship management and portfolio optimization, I strategically directed client interactions and portfolio management, driving the company toward heightened profitability and sustainable growth.
Customer Service Consultant
SAMBA
Mar 2015 - Feb 2018 (2 years 11 months)
Managed accounts and client retention while administering policies for both new and existing clients. Achieved sales targets through effective customer engagement and provided training to new consultants to enhance service quality.
Insurance Sales Supervisor
Santam Agriculture Contact Centre
Aug 2012 - Feb 2015 (2 years 6 months)
Supervised insurance sales operations, ensuring technical support and guidance for the team. Focused on enhancing sales performance and customer satisfaction.
Senior Claims Negotiator
Old Mutual Insure
Apr 2009 - Jul 2012 (3 years 3 months)
Negotiated claims for clients, ensuring fair and timely resolutions. Developed strong relationships with clients to facilitate effective communication and service delivery.
Education
Degrees, certifications, and relevant coursework
University of the Free State
Bachelor of Management Leadership, Business Administration, Management and Leadership
Grade: Graduated
University of South Africa
SAIM Programme in Business Managent, Business Administration and Management
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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