Neena Harrison
@neenaharrison
I am a motivated retail and customer-service professional skilled in store management, cash handling, and front-desk operations.
What I'm looking for
I am a motivated and reliable retail and customer-service professional with hands-on experience across store management, front-desk reception, warehouse operations, and cashier roles. I bring a calm, professional demeanor in fast-paced and emergency situations and I learn quickly to meet team needs.
As an Assistant Manager I organized store operations, supervised staff, controlled budgets, monitored stock levels, analyzed sales and revenue reports, and ensured compliance with health and safety guidelines. I handled vendor deliveries, resolved customer complaints, and planned in-store promotions to support sales growth and operational efficiency.
In front-desk and customer-facing roles I greeted clients and visitors, managed phones and logs, enforced safety and shelter rules, completed incident and shift reports, and provided administrative support. I also worked in package handling and retail cashier positions where I followed safety protocols, scanned and loaded shipments, trained new team members, and maintained organized displays to improve customer experience.
I hold a Cosmetology license, a Food Handler certification, and a graduate credential in manicurist training. I am eager to grow into roles where I can apply leadership, operational oversight, and strong customer service while contributing positively to a collaborative team environment.
Experience
Work history, roles, and key accomplishments
Asst. Manager
Casey's General Store
Apr 2023 - Aug 2024 (1 year 4 months)
Managed daily store operations, inventory, vendor deliveries, and budgeting while supervising staff and planning in-store promotions to maintain compliance and drive sales.
Front Desk Receptionist
Restart, Inc.
Sep 2022 - Apr 2023 (7 months)
Managed front-desk operations at a shelter, handling visitor screening, phone triage, intake assistance, incident logs, and coordination with case managers to ensure safety and service.
Package Handler
FedEx Ground
Jan 2022 - Jun 2022 (5 months)
Processed, scanned, sealed, and loaded packages while following safety protocols and organizing truck/tote loads to support on-time deliveries.
Cashier
Bass Pro Shops
Jul 2021 - Nov 2021 (4 months)
Provided cashier and sales support, organized merchandising displays, trained new hires, and processed payments efficiently to enhance customer experience.
Cashier / Customer Service
Star Beauty Supply
Aug 2019 - Jun 2020 (10 months)
Delivered customer service and cashiering, maintained engaging product displays, trained new staff, and handled transactions accurately to support store sales.
Education
Degrees, certifications, and relevant coursework
Valley View CTC
Graduate in Manicurist, Manicurist
2019 - 2020
Completed a manicurist program at Valley View CTC from August 2019 to July 2020.
Harry S Truman High School
High School Diploma, High School
2017 - 2020
High school diploma from Harry S Truman High School completed April 2017 to July 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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