Chantelle Anglin
@chantelleanglin
Customer-service professional and administrative assistant pursuing psychology; experienced in patient navigation and call center operations.
What I'm looking for
I am a patient-focused customer-service professional and administrative assistant with experience supporting therapists, doctors, and cross-functional medical teams in busy clinical settings. At Mary's Center I collaborate with department leadership, medical records staff, therapists and psychiatrists, managing scheduling, document uploads, patient calls, payments, and front-desk check-ins to ensure smooth operations.
Before that, I worked in a high-volume medical call center scheduling for multiple providers, managing referrals and medical records requests, and supporting office workflows. I also worked as an assistant event planner and decorator, and I am pursuing an associate's degree in psychology as I transition further into behavioral health roles.
Experience
Work history, roles, and key accomplishments
Patient Care Navigator
Mary's Center
Jan 2022 - Present (3 years 7 months)
Support therapists and cross-functional teams by managing scheduling, document uploads, calls, and payments; rotate front desk to check in clients and process payments.
Admin Assistant / Call Center
Capital Digestive Care
Jan 2019 - Jan 2022 (3 years)
Handled 100–150 daily calls as part of a call center and made 50–100 outbound appointment calls daily; assisted three physicians with medical records requests, scheduling, referrals, and prescription refills.
Event Planner & Coordinator
Tres Belle Wedding & Designs
Jan 2017 - Jan 2019 (2 years)
Assisted wedding planning and floral decoration, coordinating logistics, décor, and vendor tasks across multiple events to deliver client-focused ceremonies.
Education
Degrees, certifications, and relevant coursework
Prince George's Community College
Associate of Arts, Psychology
2025 - 2026
Pursuing an Associate of Arts in Psychology at Prince George's Community College from 2025 to 2026.
Laurel High School
High School Diploma
Graduated from Laurel High School in Laurel, MD in 2014.
Montgomery College
Attended Montgomery College in Rockville, MD and completed some college coursework.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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