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Carol Tanner

@caroltanner

Experienced UX designer and AI consultant driving product clarity and conversion-focused design.

United States
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What I'm looking for

I seek roles where I can lead UX and AI initiatives, modernize legacy platforms, mentor teams, and deliver measurable product and business impact.

I am a UX designer and AI consultant with 25+ years of experience leading digital design for enterprise, e-commerce, and AI-driven systems. I specialize in simplifying complex user experiences and modernizing legacy interfaces to improve usability and business outcomes.

As a principal consultant, I teach high-level AI capabilities, audit employee workflows, and convert task-heavy processes into simple automations across email, documents, spreadsheets, CRMs, and internal apps. I also design and build Shopify sites for entrepreneurs and small businesses when e-commerce is in scope.

In senior roles at Tata Consultancy Services and Microsoft, I directed AI-driven UX initiatives, managed global design teams, and led multi-million-dollar platform wins and large-scale localization efforts. My work spans AI research tools, e-commerce modernization, and enterprise platform delivery.

I am known as a supportive collaborator who bridges creative, technical, and executive teams, delivering measurable results through design systems, legacy platform simplification, and AI-enhanced productivity workflows.

Experience

Work history, roles, and key accomplishments

AL
Current

Principal Consultant

AI Works, LLC

Jan 2024 - Present (1 year 9 months)

Consult with business owners and teams to teach AI capabilities, audit employee workflows, and convert task-heavy inputs into automations across email, docs, spreadsheets, CRMs, and internal apps; design and build Shopify sites when e-commerce is in scope.

Education

Degrees, certifications, and relevant coursework

Gemological Institute of America logoGA

Gemological Institute of America

Graduate Gemologist, Geology

Grade: 3.9

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Carol Tanner - Principal Consultant - AI Works, LLC | Himalayas