Carol Tanner

I am a UX designer and AI consultant with 25+ years of experience leading digital design for enterprise, e-commerce, and AI-driven systems. I specialize in simplifying complex user experiences and modernizing legacy interfaces to improve usability and business outcomes.

As a principal consultant, I teach high-level AI capabilities, audit employee workflows, and convert task-heavy processes into simple automations across email, documents, spreadsheets, CRMs, and internal apps. I also design and build Shopify sites for entrepreneurs and small businesses when e-commerce is in scope.

In senior roles at Tata Consultancy Services and Microsoft, I directed AI-driven UX initiatives, managed global design teams, and led multi-million-dollar platform wins and large-scale localization efforts. My work spans AI research tools, e-commerce modernization, and enterprise platform delivery.

I am known as a supportive collaborator who bridges creative, technical, and executive teams, delivering measurable results through design systems, legacy platform simplification, and AI-enhanced productivity workflows.