Chanel Davis

I am a results-driven Mortgage Operations professional with over five years of focused experience resolving post-closing conditions, clearing investor suspense items, and ensuring timely loan purchase. I routinely review complex mortgage documentation and maintain accurate system notes to keep high-volume pipelines moving.

My strengths include investor and agency delivery across Conventional, FHA, VA, USDA and Non-QM products, detailed suspense condition review, and strong collaboration with underwriting, closing, title, and external partners to obtain required documentation. I leverage Encompass, investor systems, and Excel to track loans in real time and meet aggressive clearance timelines.

I have a proven record of preventing purchase delays and penalties by identifying root causes, communicating trends to leadership, and implementing process improvements. I perform reliably in deadline-driven environments while ensuring compliance with investor, agency, and regulatory guidelines.