Open to opportunities

Chandu User

@chanduuser3

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Computer Science graduate with experience in IT support and software development.

India

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation in technology.

I am a Computer Science graduate with a strong foundation in IT support and software development. My academic journey has equipped me with practical skills in object-oriented programming, web development, and database systems. I am eager to contribute to modernizing enterprise systems while growing within a collaborative team environment.

During my tenure as a Help Desk Engineer at Microsense Networks Pvt Ltd, I provided technical support in the hospitality sector, resolving various software, hardware, and network-related issues. This role enhanced my communication and customer service skills while exposing me to enterprise infrastructure and IT support tools. I am passionate about leveraging my technical expertise to improve user experiences and system efficiencies.

Experience

Work history, roles, and key accomplishments

Help Desk Engineer

Microsense Networks Pvt Ltd

Jul 2024 - Present (1 year)

Provided technical support in the hospitality sector, resolving software, hardware, and network-related issues. Installed, configured, and upgraded operating systems and applications, ensuring system stability and security.

Technical Support Troubleshooting System Administration Customer Service

Education

Degrees, certifications, and relevant coursework

P.E.S. College of Engineering

Bachelor of Engineering, Computer Science

Grade: 8.01/10

Majored in Computer Science, focusing on core subjects like Java, Operating Systems, Database Systems, HTML, CSS, and JavaScript. Achieved a cumulative GPA of 8.01/10.