Raghavender Naarayanan
@raghavendernaarayana
Business Analyst with 4+ years delivering agile requirements, process improvements, and data-driven solutions across retail and e-commerce.
IndiaWhat I'm looking for
I’m a Business Analyst with 4+ years of experience partnering with business stakeholders and technology teams to define, document, and deliver system and process improvements across retail, marketing, and e-commerce platforms. I elicit, analyze, and document business requirements through workshops, interviews, and document analysis—then translate them into clear user stories, functional specifications, and process flows.
I’ve worked across the full project lifecycle—from requirements through UAT, deployment, and post-implementation support—on agile software development projects with clients and cross-functional teams in Canada and India. I’m especially proud of results like a 75% improvement in application performance and a 25–30% reduction in post-release defects, achieved through structured analysis, validation, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Business Analyst
Resulcks Edge Solution Technologies
Jun 2025 - Oct 2025 (4 months)
Collaborated with clients and internal stakeholders to elicit, analyze, and document business requirements, translating them into user stories, functional specifications, BRDs/FRDs, and process flows. Validated solutions through UAT and drove issue resolution while keeping stakeholders aligned on scope and project updates.
Business Analyst
Canadian Tire Corporation
Aug 2023 - Nov 2024 (1 year 3 months)
Led end-to-end business process reviews and requirements analysis for a promo optimization platform across multiple business units. Performed gap analysis, supported QA/UAT activities, and analyzed pricing/process data using SQL and Power BI to reduce post-release defects.
Junior Business Analyst
Procom
Nov 2021 - Aug 2023 (1 year 9 months)
Gathered and documented requirements to support process improvements and platform enhancements for a client engagement. Maintained requirements in Jira/Confluence, created training and KT materials, and supported rollout and post-implementation enhancements.
Education
Degrees, certifications, and relevant coursework
Conestoga College of Advanced Learning
Post-Graduate Information Technology Business Analysis Operations, Information Technology Business Analysis Operations
2020 -
Completed a Post-Graduate program in Information Technology Business Analysis Operations at Conestoga College starting in Aug 2020.
Anna University
Bachelor of Technology, Information Technology
Earned a Bachelor of Technology in Information Technology from Anna University, completed in May 2018.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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