Looking for a job

Chandravardhan Das

@chandravardhandas

Client operations Head at Aspirant Learning who built client feedback loops to turn insights into prioritized delivery actions. Ex-KPMG

India

Message

What I'm looking for

I'm seeking to bring a client-centric, data-driven approach to a consulting role at a Big Four firm.

At Aspirant Learning, I led account strategy and retention planning by mapping customer journeys. I also built feedback loops that turned client insights into prioritized actions for delivery teams.

At KPMG (KGS), I automated bank confirmation workflows using OneStop and maintained project trackers that gave clients and internal stakeholders visibility into progress.

Earlier at KPMG (KGS), I handled bank confirmation processes, documentation, and SLA and compliance tracking, supporting accurate financial data verification and audit work.

Experience

Work history, roles, and key accomplishments

Team Leader, Client Operations and Engagement

Aspirant Learning

Aug 2024 - Jun 2026 (1 year 10 months)

Led account strategy and retention planning by mapping customer journeys to maximize retention, NPS, and LTV. Served as primary strategic contact for enterprise clients and built structured feedback loops to translate client insights into action items.

Customer Relationship Management Account Strategy Stakeholder Engagement NPS Analysis LTV Analysis Cross Functional Collaboration Process Automation NPS LTV

Analyst, E2 Grade

KPMG (KGS)

Mar 2023 - Jul 2024 (1 year 4 months)

Maintained consolidated milestone trackers and progress reports for real-time project visibility. Automated bank confirmation workflows using the OneStop platform, improving financial management efficiency and reducing manual errors.

Milestone Tracking Progress reporting Process Automation OneStop Platform Financial Management Quality Review Bank Confirmations OneStop SLA Management

Analyst, E1 Grade

KPMG (KGS)

Apr 2022 - Mar 2023 (11 months)

Executed end-to-end bank confirmation processes across a diverse client portfolio, ensuring high accuracy in financial data verification and audit compliance. Coordinated with banking institutions to expedite confirmations and managed SLAs and compliance checklists.

Bank Confirmations Financial data validation Audit Compliance SLA Management Client Communication Coordination Risk Mitigation Documentation