Chandra Fitch

Lead and design culture and engagement listening strategies for clients, including survey configuration and job architecture redesign. Advise on workforce analytics and change communications.

Led contingent workforce RFP and staffing redesign across five distribution centers, designed hourly job architecture, and advised executive leadership on HR strategy. Managed a seven-member HR organization and directed M&A integration and compliance initiatives.

Led workforce transformation for Nike's largest North American distribution center, developing gig workforce models that contributed to a 20% increase in outbound sortation productivity. Partnered with Operations, Finance, and HR on workforce initiatives affecting 13,000+ employees.

Directed a 13-member HR and EHS leadership team supporting 1,500+ employees across two e-commerce fulfillment centers. Led end-to-end HR operations and developed workforce analytics dashboards adopted as network-wide standards.

Led HR strategy and operations for 1,200 employees across five states within a global engineering and professional services organization. Directed M&A integration, organizational redesign, and succession planning.

Led HR operations for an industrial manufacturing workforce of approximately 300 employees, spanning staffing, onboarding, workforce strategy, talent, compliance, and employee relations.

Partnered with senior operations leaders to drive HR strategy and workforce performance for 1,200 to 5,000 employees across Amazon Fresh and Amazon Pantry operations. Led a 12-member HRBP team and developed standardized HR operating practices.

HR Manager supporting a 600-agent customer contact center (email, chat, phone).

Multi-site Senior HR Manager supporting Adidas and Reebok supply chain operations and corporate functions.

Bachelor of Science degree from Christian Brothers University.