I'm currently streamlining D2C order operations at SharkNinja, where I reduced fulfillment time by 30% and improved inventory tracking accuracy by 25% using ERP systems.
I manage more than 600 SKUs and operational relationships with Amazon, Target, Costco, and TikTok, partnering with logistics to maintain a 95% on-time shipment rate. I also coordinate direct import orders from overseas factories and present KPI and OKR performance to senior management.
At Cozey, I led a $250K warehouse launch and delivered on-site training in Vancouver. I developed tracking for eight key metrics, reduced warehouse labor costs by 6% through forecasting, and redesigned return inspections to increase back-in-stock inventory by 13%.
Earlier at EVA, I managed the SQDC delivery partnership, designed a scheduling system that improved fulfillment accuracy by 38%, and led dispatch operations for a 600-car fleet.
