Open to opportunities

Cephas Akwasi Osman

@cephasakwasiosman

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Skilled Computer Technician delivering reliable hardware repair, OS setup, and IT support.

Ghana

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What I'm looking for

I’m looking for challenging opportunities where I can use my computer repair, OS setup, and technical support skills to improve reliability and user outcomes—while also contributing to secure, well-organized operations and responsive teamwork.

I’m a skilled Computer Technician with hands-on experience diagnosing and repairing computer hardware, installing operating systems and software, removing viruses, and providing technical support. I’m comfortable supporting users both on-site and remotely using AnyDesk and TeamViewer.

My IT work includes installing, configuring, and upgrading Windows (7/8/10/11), setting up peripherals like printers and scanners, and handling network tasks such as LAN setup, router configuration, and internet troubleshooting. I also focus on security and uptime through system optimization, backups, and recovery.

Beyond core IT, I’ve coordinated real-world operations—collaborating with emergency partners during disaster response, leading community sensitization, and compiling situation reports. I’ve also supervised field data collection teams and supported tablet-based census work using CAPI, ensuring accuracy, completeness, and data quality.

Experience

Work history, roles, and key accomplishments

Computer Technician

KATON Technologies

Jan 2023 - Jan 2026 (3 years)

Provided IT support to offices and institutions, maintaining computer and network systems to ensure smooth operations. Installed and maintained office software, performed virus and malware removal, optimized systems, and supported data backup and recovery.

IT Support Optimization Backup And Recovery Systems support Security Best Practices

Operations Officer

National Disaster Management Organization

Jan 2020 - Jan 2026 (6 years)

Coordinated emergency response operations with police, fire service, health services, and local leaders. Led disaster preparedness sensitization and produced rapid damage and needs assessment reports for district and regional authorities.

Damage Assessment Stakeholder Management

Computer Technician

National Identification Authority

Jan 2018 - Jan 2021 (3 years)

Diagnosed and repaired desktop and laptop hardware faults, and installed and configured operating systems and essential software. Provided client technical support for system errors, network connectivity, and deployed peripherals like printers and scanners.

Installation

Field Officer

Ghana Statistical Services

Jan 2020 - Jan 2020 (0 months)

Collected population and housing data through household listing and enumeration in assigned enumeration areas. Administered census questionnaires using tablets (CAPI) and conducted face-to-face interviews while observing data quality controls.

Census Questionnaire Administration Data Quality Assurance Demographic Data Verification

Field Supervisor

Ghana Statistical Services

Jan 2018 - Jan 2018 (0 months)

Supervised and coordinated enumerators during data collection to ensure accuracy and completeness. Conducted training and daily briefings, verified submitted questionnaires/tablets, and resolved field challenges.

Enumerator Training Questionnaire Verification

Computer Systems Administrator

Nkrankwanta Area Rural Bank Ltd

Jan 2009 - Jan 2011 (2 years)

Installed, configured, and maintained computer systems, servers, and network infrastructure to support reliable performance. Managed user accounts and access control, applied updates/patches, performed backups, implemented security controls, and supported staff with system training.

server management Access Control Updates Patching Backup And Recovery Disaster Recovery Planning