CELESTINO CALINGASAN
@celestinocalingasan
Cash Manager at Shoppers Drug Mart who supervises and trains cashier employees and manages store schedules.
CanadaWhat I'm looking for
At Shoppers Drug Mart, I supervise and support cashier employees, help interview and hire new cashiers, and train staff on register systems and store policies.
I create and manage cashier schedules and provide coaching and performance feedback. I also help conduct employee performance reviews.
Earlier, at BMO Financial Group, I processed Group RRSP contributions, reconciled accounts, and prepared monthly reports. My experience also includes customer service and sales support at TRG Philippines, Inc. and Hylton Consultancy.
Experience
Work history, roles, and key accomplishments
Cash Manager
Shoppers Drug Mart
Apr 2025 - Present (1 year 6 months)
Supervise and support cashier employees, interview and help hire new cashiers, and train staff on register systems and store policies. Provide coaching, performance feedback, and manage cashier schedules.
Cashier Supervisor
Shoppers Drug Mart
Sep 2006 - Mar 2025 (18 years 6 months)
Operated cash registers and payment processing systems, ensuring accurate itemization and totalization of customer purchases. Maintained a clean and organized customer service area and enforced loss prevention systems.
Senior Administrator, Registered & Non-Registered Plan Services
Aug 2008 - Jul 2015 (6 years 11 months)
Managed the timely and accurate processing of Group RRSP contributions, including electronic and manual remittances. Reconciled internal accounts, prepared monthly reports, and provided customer service and technical guidance.
Client Service Associate, Document Management
BMO Nesbitt Burns
Aug 2007 - Aug 2008 (1 year)
Prepared client account files for scanning and managed document storage and retrieval. Operated CAPTIVA software and scanning machines to batch and index documents for quality control.
CSB Administrator
BMO Nesbitt Burns
Nov 2006 - Aug 2007 (9 months)
Processed Canada Premium Bonds and Canada Savings Bonds redemptions via SMS, ADP, and CDS systems. Coordinated with various Operations Teams to ensure smooth processing and resolve issues.
Call Centre Representative
TRG Philippines, Inc.
Mar 2003 - Mar 2006 (3 years)
Provided reliable information and resolution to customer inquiries, ensuring high customer satisfaction. Addressed complaints, tracked problem resolutions, and updated customer accounts.
Senior Consultant
Hylton Consultancy
Oct 1999 - Mar 2002 (2 years 5 months)
Delivered impactful sales and marketing support, contributing to the successful raising of over $2,000,000 in funding. Generated and analyzed daily client call reports and provided dedicated assistance to international clients.
Education
Degrees, certifications, and relevant coursework
University of Santo Tomas
Bachelor of Laws, Law
2000 -
Studied toward a Bachelor of Laws, starting in October 2000.
Philippine School of Business Administration
Bachelor of Science, Business Administration
1987 - 1991
Pursued a Bachelor of Science in Business Administration from 1987 to 1991.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Job categories
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