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Cedric Jamison

@cedricjamison

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Enterprise wireless engineer and vendor management leader driving operational results.

United States

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What I'm looking for

I am seeking an enterprise engagement/vendor management leadership role where I can apply technical expertise, lead cross-functional teams, optimize costs, retain customer satisfaction and drive large-scale portfolio’s/projects in a growth-focused organization.

I am excited to apply for the Business Development Representative Global payment. Your organization’s commitment to innovation and recent achievements in payment technology truly inspire me, and I would be honored to contribute to your continued success.

As an Enterprise Engagement Manager and Wireless Infrastructure Engineer with over 20 years of experience, I have delivered technology-driven mobile and wireless solutions for large, complex organizations. Throughout my career, I have led global enterprise teams and cross-functional vendor groups to drive strategic initiatives, managing a portfolio of more than 40 wireless infrastructure projects valued at over €20M, all while maintaining a 95% client satisfaction score.

My expertise includes:

- Hands-on wireless engineering, including site surveys, design, Cisco controller monitoring, antenna and AP selection

- Procurement, contract negotiation, expense management, and TEM analytics using tools like Tangoe

- Improving operational efficiency, driving cost optimization, and cultivating strong client partnerships that deliver repeat business

I thrive in dynamic, fast-paced environments where my performance directly impacts the bottom line. My solid organizational, leadership, and decision-making skills enable me to make an immediate contribution to your team’s operations and business development goals. I am inspired by the opportunity to work alongside talented professionals at your organization, and I am excited about the potential to collaborate and support your mission.

Thank you for considering my application and reviewing my qualifications. I would welcome the opportunity to discuss how my innovative and results-focused approach aligns with your organization’s needs. Please let me know a convenient time for us to connect, and I look forward to the possibility of working together.

Kind regards,

Cedric Jamison

Experience

Work history, roles, and key accomplishments

Wireless Engagement Manager

American Airlines

Jan 2020 - Jan 2024 (4 years)

Led internal and external global enterprise teams, as well as cross-functional vendor teams, to deliver strategic enterprise initiatives. Managed a portfolio of over 40 enterprise wireless infrastructure projects valued at more than 20M, ensuring timely and on-budget delivery while achieving an average client satisfaction score of 95%. Developed and maintained strong client relationships.

Agile Methodologies CRM Management Strategic Planning Strategic Partnerships Innovation Management

Wireless Infrastructure Engineer

American Airlines

Dec 2012 - Dec 2020 (8 years)

Designed, implementation, and support of enterprise wireless networks. Performed site surveys for airports, sales offices, headquarters, baggage areas, airport ramp levels, and maintenance hangars. Created design documents and comprehensive as-built reports for surveyed locations. Determined antenna and wireless infrastructure requirements for optimal connectivity.

Cisco WLC Project Management Procurement RF Planning

Wireless Telecom Expense Manager

American Airlines

Jan 2008 - Jan 2012 (4 years)

Lead Contract Negotiator for Sprint, AT&T Wireless Contracts and Amendments. Review mobility contracts. Led mobility vendor relations.
Led analyst for AA’s wireless affinity contracts.
Responsible for processing electronic invoices.
Created benchmark reports comparing carriers, wireless hardware & software prices and performance. Analyzing wireless inventory and invoicing records.

Onsite Computer Technician

#1 PC Doctor

Feb 2004 - Dec 2007 (3 years 10 months)

Provided onsite hardware and software repair, networking and data recovery services, configured routers and modems, and delivered training to users to resolve connectivity and system issues.

Windows OS TCP IP data recovery Customer Training Troubleshooting

Technical Support Analyst

CompuCom Systems

Oct 2002 - Feb 2005 (2 years 4 months)

Resolved inbound/outbound support tickets for corporate users, deployed ghost images, configured VPNs and network printers, and troubleshot email and OS issues for enterprise clients.

Desktop Support Imaging VPN Exchange Troubleshooting Windows OS Ticketing Technical Documentation

Services Team Lead

Verio

Mar 1998 - Nov 2001 (3 years 8 months)

Managed a team of 20 call center agents, conducted hiring and coaching, produced performance reports, and implemented technical solutions to reduce ticket resolution time.

Team Leadership Coaching Reporting DNS management