Open to opportunities

Cecilia Costa-Gallant

@ceciliacostagallant

Message

Compassionate Personal Support Worker dedicated to enhancing resident well-being.

Canada

Message

What I'm looking for

I seek a role where I can continue to support individuals in need, contributing to their health and happiness in a compassionate environment.

As a dedicated Personal Support Worker, I have spent several years providing compassionate care to residents in various settings, including long-term care facilities and home health services. My experience encompasses assisting individuals with daily living activities, advocating for their needs, and ensuring their comfort and dignity at all times.

Throughout my career, I have developed strong relationships with residents and their families, always prioritizing their emotional and physical well-being. My roles have included not only direct care but also administrative responsibilities, ensuring smooth operations and effective communication among staff. I take pride in my ability to respond to emergencies and provide support during critical situations, demonstrating my commitment to the safety and care of those I serve.

Experience

Work history, roles, and key accomplishments

Current

Personal Support Worker

Current

Albright Manor

Jan 2024 - Present (1 year 6 months)

Provided comprehensive daily care to residents, including bathing, dressing, feeding, and mobility assistance. Advocated for residents' well-being and rights, ensuring their optimum physical, social, and emotional health.

Patient Care Documentation

Sales Associate

Hickory Farms

Dec 2024 - Dec 2024 (0 months)

Assisted customers in selecting gift sets tailored to their budget and specific needs, providing one-on-one consultations. Managed inventory by stocking shelves, organizing products for sales maximization, and assisting with receiving shipments.

Customer Service Sales Inventory Management Budgeting

Personal Support Worker / Night Building Attendant

Amica Dundas

Oct 2017 - Mar 2024 (6 years 5 months)

Provided personal care to residents, assisting with daily living activities and escorting them to meals and social events. As a Night Building Attendant, ensured the safety of residents and staff, responding to emergencies and coordinating with nursing personnel.

Personal Care Emergency Response Communication Administrative Support Housekeeping

Personal Support Worker

CBI Home Health

Aug 2015 - Nov 2017 (2 years 3 months)

Delivered in-home care to clients of varying ages and abilities, assisting with personal care, mobility, and household tasks. Supported clients with medication reminders and home exercise plans, ensuring their well-being.

Home Care Personal Care Mobility Catheter Care Exercise Support

Pizza Maker

Toppers Pizza

Oct 2014 - Aug 2015 (10 months)

Prepared a variety of pizzas and toppings, ensuring quality and efficiency in food production. Provided customer service, taking orders, and informing customers about current deals and available pizza types.

Food Preparation Customer Service Order Taking Food Safety Inventory Management

Sales Associate

Bentley Leathers Inc. Limeridge Mall

Dec 2014 - Dec 2014 (0 months)

Assisted the manager with receiving and organizing shipments of merchandise, including suitcases and accessories. Informed customers about promotions and helped them find high-quality items, ensuring shelves were well-stocked.

Sales Customer Service Inventory Management Merchandising Stocking

Sales Associate

Bowring Limeridge Mall

Oct 2014 - Dec 2014 (2 months)

Assisted customers with gift ideas and decorating items, providing attentive service to help them find desired products. Greeted customers, informed them of promotions, and assisted with large purchases.

Customer Service Sales Product Knowledge Merchandising Communication

Personal Support Worker Student

St. Elizabeth Home Care

Feb 2014 - Apr 2014 (2 months)

Provided in-home assistance to clients, including personal care, household tasks, and grocery shopping. Monitored medication intake and client weight, adhering to doctor's instructions.

Home Care Personal Care Medication Management Household Management Communication

Personal Support Worker Student

The Village of Wentworth Heights Long Term Care

Nov 2013 - Mar 2014 (4 months)

Provided personal care to residents, including assisted bathing, dressing, and feeding. Assisted staff with resident transfers and wound dressing, ensuring resident comfort and safety.

Personal Care Resident Transfer Wound Care Assistance Feeding Assistance Communication Patient Comfort

Sales Representative

Colio Estate Wines

Dec 2012 - Jul 2016 (3 years 7 months)

Provided customers with detailed information about wines and processed purchases, including over-the-phone orders. Managed store operations independently, including opening and closing procedures, till balancing, and inventory organization.

Customer Service Sales Inventory Management Product Knowledge

Baker

La Rose Italian Bakery

Dec 2012 - Dec 2013 (1 year)

Prepared a wide variety of Italian pastries, pies, and cookies, including decorating cheesecakes and themed cupcakes. Managed cream and mousse production, and filled out pastry orders for customers.

Baking Pastry Production Cake Decoration Food Preparation Inventory Management Customer Orders

Education

Degrees, certifications, and relevant coursework

Mohawk College

Certificate, Personal Support Worker

Completed a comprehensive program to become a Personal Support Worker, gaining skills in patient care, daily living assistance, and health support. Graduated from the program in June 2015.