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Rashmi Samnani

@rashmisamnani

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Motivated Personal Support Worker dedicated to enhancing resident well-being.

Canada

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What I'm looking for

I am looking for a role that allows me to provide compassionate care in a supportive environment, where I can continue to grow professionally and make a positive impact on the lives of others.

I am a dedicated Personal Support Worker with over four years of experience in providing compassionate care to elderly residents in various settings. My journey began in retail, where I honed my customer service skills, but my passion for helping others led me to the healthcare field. I have a proven track record of improving hygiene practices, reducing infection rates by 15%, and enhancing resident satisfaction scores by 25% within six months.

Throughout my career, I have collaborated closely with healthcare teams to create individualized care plans, ensuring that each resident receives the support they need to maintain their dignity and comfort. I pride myself on building trusting relationships with residents and their families, offering emotional support and companionship during challenging times. My commitment to maintaining a clean and safe environment, along with my ability to adapt care routines for clients with chronic illnesses, has been instrumental in promoting independence and enhancing the overall quality of life for those I serve.

Experience

Work history, roles, and key accomplishments

Personal Support Worker

Parkwood Mennonite Home

Apr 2022 - Dec 2024 (2 years 8 months)

Provided compassionate care and assistance to elderly residents in a long-term care facility, ensuring their comfort, dignity, and well-being. Assisted residents with activities of daily living (ADLs), including bathing, dressing, grooming, feeding, and mobility support, while collaborating with the healthcare team to create individualized care plans. Offered emotional support, maintained a clean

Compassionate Support Activities Of Daily Living (ADL)Patient Transfer Patient Transfers

Personal Support Worker

Home Care Assistance

Aug 2021 - Mar 2022 (7 months)

Delivered compassionate, client-focused care to individuals in community settings, private homes, and retirement homes. Assisted clients with activities of daily living, including personal hygiene, dressing, feeding, and mobility support to promote independence and comfort. Provided specialized care to clients with chronic illnesses, physical disabilities, or age-related conditions, adapting care

Mobility Relationship Building

Cashier / Floor Assistant

Walmart Canada

Jan 2021 - Aug 2021 (7 months)

Operated cash register, processed payments, and issued refunds efficiently, handling 100 peak hour orders without errors. Provided comprehensive customer support and navigational help across various departments. Assisted during high-traffic sale events, restocked fast-moving products, and maintained store cleanliness following daily closing procedures.

Cash Register Payment Processing Customer Support Store Cleanliness

Retail Sales Associate/Barista

Starbucks

Apr 2019 - Dec 2020 (1 year 8 months)

Provided exceptional customer service, consistently exceeding expectations and receiving positive feedback. Collaborated with team members to ensure smooth and efficient store operations, maintaining a clean and organized workspace. Successfully managed peak hours, preparing and serving 100 orders within a two-hour period, and developed strong rapport with regular customers to foster loyalty.

Customer Service Team Collaboration Peak Hour Management Barista Skills Communication

Cashier Sales Associate

Tommy Hilfiger

Jun 2018 - Mar 2019 (9 months)

Consistently exceeded monthly sales targets by 10-15%, demonstrating strong sales acumen. Delivered personalized service in fashion and accessories departments, enhancing the customer experience. Maintained visual displays, handled inventory restocking, and processed payments via POS systems, managing refunds professionally.

Sales Targets Personalized Services Payment Processing

Junior Sales Executive

Amazon

Mar 2017 - Mar 2018 (1 year)

Assisted in achieving monthly sales targets through effective lead generation, follow-ups, and client engagement. Maintained strong customer relationships by providing prompt support and personalized solutions. Handled CRM data entry, sales reports, and client documentation, while collaborating with the sales team to strategize and execute promotional campaigns.