Open to opportunities

Shiann Sterling

@shiannsterling

Message

Compassionate caregiver with strong customer-service experience and hands-on client support skills.

Canada

Message

What I'm looking for

I seek a role in community support, healthcare assistance, or customer service where I can deliver compassionate hands-on care, work closely with teams, and support client well-being while growing my practical skills.

I am a motivated and compassionate professional with hands-on experience in caregiving, client support, and customer service. I provide daily living assistance, emotional support, and dependable companionship while maintaining safe and comfortable environments for clients.

My background includes work as a home care caregiver, a practicum support worker assisting individuals experiencing homelessness, and customer-facing roles in fast-paced settings. I bring strong communication, teamwork, and adaptability to every role.

I hold training in First Aid/CPR, AODA, Trauma-Informed Care, Non-Violent Crisis Intervention, and Financial Literacy, which support my ability to provide safe, respectful, and informed care.

I am driven to contribute to organizational success and client well-being by combining empathy, practical caregiving skills, and reliable service delivery.

Experience

Work history, roles, and key accomplishments

Current

Caregiver / Companion

Current

Home Care

Provide personal care, emotional support, and assistance with daily activities while maintaining a safe, clean, and comfortable living environment for clients.

Personal Care Emotional Support Record keeping Team Collaboration

Housekeeping / Laundry

Compass Group

Performed housekeeping and laundry duties to maintain hygienic and organized facilities, ensuring client comfort and operational standards were met.

Housekeeping Laundry Services Time Management Attention To Detail Health & Safety

Support Worker (Practicum)

Mustard Seed

Assisted individuals experiencing homelessness by building trust, connecting clients with resources, and facilitating access to support services during a practicum placement.

Client Engagement Resource Navigation Trust Communication Trauma Informed Care Crisis Intervention

Cashier / Crew Member

McDonald’s

Prepared orders accurately, processed customer payments efficiently, and delivered exceptional customer service in a fast-paced environment while maintaining cleanliness.

Customer Service Order Accuracy Cash Handling Fast Paced Teamwork