Catherine Calhoun

I’m an organised, detail-oriented Virtual Assistant with hands-on experience in administrative support, customer service, and team coordination. I manage schedules, communicate professionally with clients, and handle multiple responsibilities simultaneously.

As a Volunteer Team Leader at YoungLife Organisation, I lead a team of volunteers to plan and deliver youth programmes, coordinating logistics for 10+ community events annually. I manage team schedules, communications, task delegation, and community outreach, while also supporting fundraising drives and mentoring emerging leaders.

I’ve also supported customers directly as a Customer Care Support representative, handling inquiries and complaints professionally to resolve issues effectively and achieve monthly targets. In private caregiving work, I provided daily personal care, maintained accurate records of client wellbeing, and ensured medication reminders and appointment scheduling with zero missed appointments.