ESTHER MABEYA

I’m a results-driven Virtual Assistant and Customer Support Professional with experience in administrative coordination, executive support, client communication, scheduling, and digital operations across healthcare, NGO, and customer service environments. I manage calendars, emails, appointments, data entry, documentation, and stakeholder communication while maintaining professionalism, confidentiality, and efficiency in fast-paced settings.

In my recent roles, I supported sponsor relations through donor communication portals and digital systems, maintained organized digital records with safeguarding and confidentiality, and acted as a liaison between stakeholders and implementing partners. I also improved scheduling efficiency in a healthcare setting and trained/supervised volunteers on digital communication tools (MAGIC App), strengthening team output and quality. I bring strong organizational, communication, and problem-solving abilities to help businesses stay organized, improve customer experience, and streamline daily operations.