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@cassiefabs
Customer-focused sales professional with strong communication and customer-service expertise.
I am a detail-oriented sales and customer service professional with practical experience driving sales, marketing products, and resolving client issues. I consistently improved customer retention and supported sales strategies to deliver measurable results.
At Adorn Royale I maintained organized presentations, marketed new and existing products, and collaborated with retail representatives to boost product presentation and sales. At Honey Enterprise I provided client support across product lines, resolved the majority of inquiries, and proactively recommended products to increase retention.
I bring strong communication, proofreading, and email-marketing skills combined with empathy, problem-solving, and adaptability. I am a quick learner eager to contribute to a customer-centric organization and grow professionally.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

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Work history, roles, and key accomplishments
Adorn Royale
May 2023 - Apr 2024 (11 months)
Maintained organized sales presentations and marketed new and existing products, regularly reviewing strategies and working with retail representatives to boost product presentation and sales.
Honey Enterprise
Sep 2020 - May 2022 (1 year 8 months)
Provided customer support across product lines resolving ~90% of issues, improved customer retention by 9% through proactive recommendations, and handled major customer enquiries with weekly client check-ins.
Degrees, certifications, and relevant coursework
Certificate, Social Entrepreneurship
2025 - 2025
Completed Social Entrepreneurship training at HP Foundation on 2025-08-13.
Certificate, Email Marketing
2025 - 2025
Completed Advanced Email Marketing course at Simplilearn on 2025-08-09.
Certificate, Business Communication
2025 - 2025
Completed Business Communication training at HP Foundation on 2025-08-12.
Certificate, Social Media Marketing
2025 - 2025
Completed Social Media Marketing training at HP Foundation on 2025-08-13.
Certificate, Customer Service / Generative AI
2025 - 2025
Completed Enhancing Customer Service with Generative AI course at Simplilearn on 2025-08-09.
Senior Secondary School Certificate, English and Literature
2015 - 2019
Studied English and Literature at the University of Port Harcourt from 2015 to 2019.
Senior Secondary School Certificate, General Secondary Education
2009 - 2011
Completed secondary education at Tommygee College and obtained the Senior Secondary School Certificate.
Junior Secondary School Certificate, General Junior Secondary Education
2006 - 2008
Completed junior secondary education at Mothers Joy Model and obtained the Junior Secondary School Certificate.
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