Cassie Fabs
@cassiefabs
Customer-focused sales professional with strong communication and customer-service expertise.
NigeriaWhat I'm looking for
I am a detail-oriented sales and customer service professional with practical experience driving sales, marketing products, and resolving client issues. I consistently improved customer retention and supported sales strategies to deliver measurable results.
At Adorn Royale I maintained organized presentations, marketed new and existing products, and collaborated with retail representatives to boost product presentation and sales. At Honey Enterprise I provided client support across product lines, resolved the majority of inquiries, and proactively recommended products to increase retention.
I bring strong communication, proofreading, and email-marketing skills combined with empathy, problem-solving, and adaptability. I am a quick learner eager to contribute to a customer-centric organization and grow professionally.
Experience
Work history, roles, and key accomplishments
Sales Executive
Adorn Royale
May 2023 - Apr 2024 (11 months)
Maintained organized sales presentations and marketed new and existing products, regularly reviewing strategies and working with retail representatives to boost product presentation and sales.
Sales Personnel
Honey Enterprise
Sep 2020 - May 2022 (1 year 8 months)
Provided customer support across product lines resolving ~90% of issues, improved customer retention by 9% through proactive recommendations, and handled major customer enquiries with weekly client check-ins.
Education
Degrees, certifications, and relevant coursework
Hp Foundation
Certificate, Social Entrepreneurship
2025 - 2025
Completed Social Entrepreneurship training at HP Foundation on 2025-08-13.
SISimplilearn
Certificate, Email Marketing
2025 - 2025
Completed Advanced Email Marketing course at Simplilearn on 2025-08-09.
Hp Foundation
Certificate, Business Communication
2025 - 2025
Completed Business Communication training at HP Foundation on 2025-08-12.
Hp Foundation
Certificate, Social Media Marketing
2025 - 2025
Completed Social Media Marketing training at HP Foundation on 2025-08-13.
SISimplilearn
Certificate, Customer Service / Generative AI
2025 - 2025
Completed Enhancing Customer Service with Generative AI course at Simplilearn on 2025-08-09.
UHUniversity of Port Harcourt
Senior Secondary School Certificate, English and Literature
2015 - 2019
Studied English and Literature at the University of Port Harcourt from 2015 to 2019.
Tommygee College
Senior Secondary School Certificate, General Secondary Education
2009 - 2011
Completed secondary education at Tommygee College and obtained the Senior Secondary School Certificate.
Mothers Joy Model
Junior Secondary School Certificate, General Junior Secondary Education
2006 - 2008
Completed junior secondary education at Mothers Joy Model and obtained the Junior Secondary School Certificate.
Availability
Location
NigeriaAuthorized to work in
Job categories
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