Open to opportunities

Casey Lao

@caseylao

I’m a detail-oriented Virtual Assistant who streamlines schedules, communications, and admin work using Google tools and AI.

Philippines

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What I'm looking for

I’m looking for a Virtual Assistant position where I can support busy entrepreneurs with administrative tasks, calendar management, and digital communications—leveraging Google Workspace, Canva, and AI, while thriving in remote work.

I’m a detail-oriented, tech-savvy graduate with strong organizational skills and proficiency in Google Workspace, Canva, and AI tools like ChatGPT, Gemini, and ClaudeAI. I move fast in remote work and focus on proactive communication that helps busy entrepreneurs stay on track.

In my Social Media Manager role, I managed 20+ weekly customer inquiries via Facebook Messenger, improving response time and customer satisfaction. I also scheduled 12+ monthly content posts, created 15+ promotional visuals, tracked 30+ inventory items, and organized 100+ donated items using Google Sheets to streamline coordination and distribution.

I’ve supported clearer communication and smoother operations through graphic design and administration. As a Class Designer, I produced 20+ event brochures, 15+ certificate templates, and branding/logo assets using Canva. During my hospital internship, I organized 100+ patient and administrative records, coordinated 20+ staff schedules, and documented and updated 20+ patients’ digital nutrition logs with accuracy.

Experience

Work history, roles, and key accomplishments

Graphic Design Project Lead

Class Designer Freelance

Apr 2025 - Mar 2026 (11 months)

Designed 20+ event brochures and produced 15+ certificate templates to improve event communication clarity and documentation consistency. Created 10+ tarpaulin designs and 5+ branding logos to strengthen event visibility and visual identity.

Canva Graphic Design Branding Tarpaulin Design Client Communication Canva Based Production Workflows Attention To Detail

Social Media Manager

Thrifthed Clothes Business

May 2020 - Jul 2025 (5 years 2 months)

Managed 20+ weekly customer inquiries via Facebook Messenger and improved response workflow to increase customer satisfaction. Scheduled 12+ monthly posts with Canva/CapCut and organized 100+ donated items in Google Sheets to streamline inventory tracking and distribution logistics.

Social Media Management Facebook Messenger Customer Support Canva Capcut Google Sheets Graphic Design Data Entry Customer Relationship Management

Hospital Internship (Admin)

Southern Philippines Medical Center

Jan 2025 - May 2025 (4 months)

Organized and maintained 100+ patient and administrative records using Microsoft Excel and Google Sheets to improve documentation accuracy and retrieval speed. Coordinated 20+ staff schedules and maintained digital nutrition logs and dietary updates for 20+ patients.

Microsoft Excel Google Sheets Scheduling coordination Digital Documentation Data Entry Attention To Detail