Carolyne Nyambura Mwangi
@carolynenyamburamwan
Results-driven HR and customer-care professional with strong interpersonal skills.
KenyaWhat I'm looking for
I am a dynamic, results-driven professional with a foundation in customer care, public relations, and human resources management, with hands-on experience as an HR officer, receptionist, and clinic volunteer. I excel at effective communication, team collaboration, problem solving and time management, and I am passionate about fostering positive relationships and supportive environments that encourage growth.
My career includes roles in HR and procurement at KALRO (Gene Bank affiliate), frontline customer-facing positions, and long-term catering operations where I managed large events and logistics successfully. I consistently deliver accurate, dependable work, demonstrated by executing a successful procurement and sales project that generated significant institutional revenue.
Experience
Work history, roles, and key accomplishments
Assistant Chef/Caterer
Minique Enterprises
Jan 2001 - Present (25 years 1 month)
Provided assistant chef and catering services for events including large functions (up to ~1,500 attendees), managing food preparation, décor and event setup.
HR Officer
KALRO
Managed HR functions and supported procurement and accounts activities for the gene bank affiliate, contributing to operational workflows and institutional projects.
Clinical Receptionist
KARI Clinic
Volunteered at clinic registration during a post-crisis period, assisting patient registration and front-line administrative processes.
Research Officer
Classic FM
Conducted field research and public surveys to gather audience feedback on a new newspaper launch, completing a targeted one-week study.
Receptionist
Farm Concern
Served as receptionist, messenger and assistant secretary, managing front-desk duties and administrative support to maintain office operations.
Education
Degrees, certifications, and relevant coursework
UNUniversity of Nairobi
Diploma in Human Resources Management, Human Resources Management
2016 - 2018
Diploma in Human Resources Management completed at the University of Nairobi from May 2016 to September 2018.
Unknown
Certificate in Customer Care, Customer Care
2016 - 2016
Certificate in Customer Care obtained via government courses (dates unclear).
St. Marks Computer College
Certificate in Computer Application, Computer Applications
2010 - 2010
Certificate in Computer Application completed at St. Marks Computer College from February 2010 to April 2010.
UNUniversity of Nairobi
Certificate in Public Relations, Public Relations
2006 - 2006
Short public relations course undertaken at the University of Nairobi from January 2006 to April 2006.
Availability
Location
KenyaAuthorized to work in
Job categories
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