ASAbuor Sally
@abuorsally
Proactive HR professional with a passion for service delivery.
KenyaWhat I'm looking for
I am a proactive and detail-oriented Human Resource and customer service professional with over 3 years of experience in administrative operations, employee support, and client relations. My journey has equipped me with the skills to streamline HR workflows, resolve customer issues effectively, and enhance both employee and client satisfaction. I am proficient in Microsoft Office tools and possess a strong foundation in training, content development, and digital communication.
In my recent role as a Human Resource Assistant at Junction Family Hospital, I digitized over 200 employee records, improving document retrieval time by 60%. I coordinated interviews for more than 40 candidates, significantly reducing recruitment cycle time. My commitment to organizational efficiency and people-centric service delivery drives my passion for supporting HR operations and enhancing service delivery in a growth-oriented organization.
Experience
Work history, roles, and key accomplishments
Human Resource Assistant
Junction Family Hospital
Jan 2024 - Present (1 year 6 months)
Digitized over 200 employee records, which improved Human Resource document retrieval time by 60%. Coordinated interviews for more than 40 candidates, reducing recruitment cycle time by 30%.
Customer Care & Administrative Assistant
Prestige Digital Centre
Nov 2021 - Present (3 years 8 months)
Managed over 25 weekly front desk appointments and fielded more than 50 daily inquiries. Raised customer satisfaction rating to 95% by resolving complaints and improving service delivery.
Content Creator
Mswali
Apr 2021 - Present (4 years 3 months)
Developed over 2,000 engaging trivia questions tailored to African adult audiences. Mentored and trained 5+ new creators, improving quality and reducing editing time by 45%.
Education
Degrees, certifications, and relevant coursework
College of Human Resource Management
Diploma, Human Resource Management
Completed a comprehensive diploma program focusing on Human Resource Management. Gained expertise in various HR functions and administrative operations.
St Francis Rang’ala Girls High School
Kenya Certificate of Secondary Education, General Studies
Achieved the Kenya Certificate of Secondary Education. Developed foundational academic skills and knowledge across various subjects.
Availability
Location
KenyaAuthorized to work in
Job categories
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