Carolyn Bailey-White
@carolynbaileywhite
Human Resources professional focused on payroll management and compliance.
ZimbabweWhat I'm looking for
I am a dedicated Human Resources and Payroll Management professional with extensive experience in human capital management and a proven track record of enhancing organizational performance. My career has been marked by a commitment to driving strategic initiatives that align with revenue growth and customer satisfaction. I have successfully piloted HR systems integration, improving compliance auditing processes and employee workflow productivity by 15%.
Throughout my career, I have developed a profound expertise in various aspects of HR compliance, including ACA, payroll taxes, and employee labor relations. My role as a Human Resource Compliance Analyst allowed me to streamline compliance processes, significantly reducing client filing timeframes. I have also collaborated effectively with clients to address HR compliance issues, ensuring adherence to labor laws and enhancing overall client satisfaction.
With a strong background in budget administration and fiscal accountability, I am adept at managing large client relationships and developing strategic business plans. I am passionate about fostering collaborative relationships and creating client-focused solutions that drive organizational success.
Experience
Work history, roles, and key accomplishments
Human Resource Compliance Analyst
ETC Companies
May 2016 - Apr 2019 (2 years 11 months)
Piloted HR systems integration to streamline ACA IRS compliance auditing, improving employee workflow productivity by 15%. Streamlined compliance and audit processes, decreasing client filing timeframes and managing third-party administrator relationships. Assisted clients with HR compliance issues, including Wage and Hour, EEOC, Workers Compensation, and Employee Relations.
ACA Implementation Consultant
Foster Thomas HR
Sep 2015 - Jan 2016 (4 months)
Orchestrated daily onboarding of new ADP ACA compliance clients and audited existing payroll systems for ACA module integration. Maintained client benefit enrollments to determine lookback and standard measurement periods, assisting with Open Enrollment data processing for 1094/1095 forms. Collaborated to streamline ACA implementation processes and workflows through analysis and suggestions.
Client Services Account Support Manager III
ADP
Jul 2007 - Apr 2015 (7 years 9 months)
Performed IRS audits, identified compliance issues, and assisted in developing implementation processes and procedures. Managed multi-state/multi-cycle payroll administration, implementing processes that reduced manual and off-cycle check processing by 25%. Led payroll system conversions, resolving tax, garnishment, and IRS registration issues while maintaining SOX compliance policies.
Internet Banking Team Manager
World Savings Bank
Jan 2004 - Dec 2006 (2 years 11 months)
Managed an internet banking team, overseeing daily operations and ensuring high levels of customer satisfaction. Focused on optimizing online banking services and efficiently resolving customer inquiries.
Sales/Retention/Supervisor Team Manager
Providian Financial
Jan 2000 - Dec 2004 (4 years 11 months)
Supervised sales and retention teams, driving performance to meet and exceed targets. Developed strategies to enhance customer loyalty and managed team productivity effectively.
Education
Degrees, certifications, and relevant coursework
San Antonio College
Certification, Human Resources Management
Society of Human Resources Management
Certified Professional SHRM-CP, Human Resources Management
SHRM
Certification, Employing Abilities at Work
SHRM
Certification, Veterans at Work
SHRM
Certification, Getting Talent Back to Work
Availability
Location
ZimbabweAuthorized to work in
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