Carol Sherring
@carolsherring
Senior HR professional driving HR operations, lifecycle management, and process optimization.
IndiaWhat I'm looking for
I am a Senior HR professional with nearly 11 years of experience across recruitment, HR outsourcing, HR operations, employee engagement, and HR governance in IT and consulting sectors.
At Teknowledge Global Limited I established and lead India HR operations as the first HR hire, managing end-to-end onboarding, offboarding, employee relations, performance management, payroll coordination, and policy implementation.
I have improved HRIS utilization and streamlined Dynamics 365 workflows to double query-resolution efficiency and reduced repeat escalations, and I have led HRO projects, training, and POSH committee responsibilities.
I seek to continue driving process efficiency, strengthen employee lifecycle management, and partner with leadership to align HR strategy with organizational growth in IT or BPO operations.
Experience
Work history, roles, and key accomplishments
Specialist – HR Services
Teknowledge Global Limited
Feb 2023 - Present (2 years 11 months)
Established and led India HR operations as the first HR hire, managing end-to-end employee lifecycle, HR governance, policy implementation and payroll coordination across multiple locations.
Senior Process Consultant
Google (Wipro HR Services)
Apr 2021 - Jul 2022 (1 year 3 months)
Managed HRC operations and resolved complex employee lifecycle and Workday issues, supervised HRO projects and trained new HRC team members to ensure consistent HR service delivery.
Senior Recruitment Specialist
American Express
Sep 2016 - Mar 2020 (3 years 6 months)
Managed end-to-end recruitment cycles, executed mass hiring and voice & accent briefing that improved selection efficiency by 60%, and supported onboarding and employee engagement initiatives.
Job Consultant
Shining Star Consultancy Services
Jan 2014 - Aug 2016 (2 years 7 months)
Provided end-to-end recruitment consultancy for clients, executed mass recruitment drives, developed sourcing strategies and managed candidate engagement through the selection cycle.
Education
Degrees, certifications, and relevant coursework
Unknown
Bachelor of Arts, English
Completed Bachelor of Arts (English Honors) with graduation year 2015.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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