Caroline Muriithi

I am a results-driven professional with extensive experience in customer support, administration, debt collection, and client services. My career has been marked by a commitment to fostering strong client relationships and providing exceptional service. I excel in coordinating fieldwork activities and driving effective debt recovery processes, ensuring that my teams achieve operational success.

Throughout my tenure at Nimble Group Kenya, I have taken on various roles, from Client Support and MIS personnel to Team Manager. I have developed and implemented strategic responses to client needs, ensuring that our company consistently meets or exceeds expectations. My ability to utilize advanced skip-tracing techniques has proven invaluable in locating debtors, while my leadership skills have helped optimize the collections process and enhance team productivity.

With a Diploma in Business Management and Administration from Zetech University, I bring a strong foundation in business principles coupled with exceptional communication and organizational abilities. I am passionate about problem-solving and thrive in high-pressure environments, always aiming to enhance team performance and client satisfaction.