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Caroline Kimani

@carolinekimani

Detail-oriented data entry and customer support professional with 8+ years experience.

Kenya

What I'm looking for

I am looking for a role that values attention to detail and offers opportunities for growth in data management and customer support.

With over 8 years of experience in data entry and customer support, I pride myself on my attention to detail and my ability to maintain data integrity. My journey began in customer care, where I developed strong communication skills and a knack for resolving issues efficiently. I have since transitioned into data entry roles, where I have honed my skills in managing databases and ensuring accuracy in data processing.

At Cloud Factory Kenya, I have successfully streamlined data entry processes, improving efficiency by 20%. My experience as an Office Coordinator at Mane Kenya Limited allowed me to implement a reorganized filing system that significantly enhanced workflow. I am currently pursuing a Bachelor of Arts in Communication, which complements my professional skills and enhances my ability to communicate effectively in diverse environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

St Paul's University logoSU

St Paul's University

Bachelor of Arts, Communication

2016 -

Pursuing a Bachelor of Arts in Communication with a focus on Public Relations, developing skills in effective communication strategies and media relations.

St Paul's University logoSU

St Paul's University

Diploma, Business Management

2014 - 2015

Completed a Diploma in Business Management, gaining knowledge in business operations, management principles, and organizational behavior.

RI

Rural Aid Development Institute

Diploma, Community Development

2006 - 2007

Earned a Diploma of Higher Education in Community Development, focusing on community engagement, social issues, and development strategies.

Tech stack

Software and tools used professionally

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Caroline Kimani - Data Entry Clerk - Cloud Factory Kenya | Himalayas