Procuro função estável que possa aplicar atendimento ao cliente, apoio operacional e gestão de stock, com oportunidades de crescer nas áreas de retalho e e-commerce.
CT
Open to opportunities
Carolina Tavares
@carolinatavares
Customer-focused retail professional fluent in PT/EN with admin skills.
PortugalWhat I'm looking for
Sou profissional formada em Administração com experiência consolidada em receção, atendimento ao cliente e retalho premium, atuando em ambientes dinâmicos com foco em organização e qualidade de serviço.
Tenho experiência prática em apoio operacional, gestão e controlo de stock, criação de catálogos, desenvolvimento de identidade visual e lançamento de site/e-commerce, além de competências em atendimento presencial e online em Português e Inglês.
Procuro integrar uma equipa onde possa aplicar as minhas competências administrativas e comerciais, contribuir para a experiência do cliente e apoiar processos operacionais com eficiência e atenção ao detalhe.
Experience
Work history, roles, and key accomplishments
HC
Current
Client Advisor
House of Curated
Aug 2025 - Present (3 months)
Provides personalised service in premium retail, supports sales and customer follow-up, and manages stock organisation and control. Assisted in catalogue creation and collection presentation to improve merchandising.
FF
Waitress & Host
Faz Frio
Jan 2019 - Dec 2023 (4 years 11 months)
Provided table service and front-of-house customer reception in a high-volume environment, handling reservations and waitlists while delivering bilingual service in Portuguese and English.
GE
Web Designer & Visual Merchandiser
Generosa
Mar 2023 - Sep 2023 (6 months)
Built and launched the brand's website/e-commerce, managed product catalog and inventory, and developed store visual identity and layout to increase online visibility and in-store presentation.
LI
Finance & Marketing Manager
Liora
Apr 2022 - Jan 2023 (9 months)
Managed financial planning and account control, provided customer support both online and in-person, and organised internal administrative processes to streamline operations.
Education
Degrees, certifications, and relevant coursework
UPUniversidade Paulista
Bachelor of Business Administration, Administração de Empresas
2019 - 2023
Bacharel em Administração de Empresas completed at Universidade Paulista between 2019 and 2023.
ENEnforex
Language Course, Spanish Language
2022 - 2022
Completed a Spanish language course at Enforex in 2022.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
PortugalAuthorized to work in
Job categories
Client AdvisorReceptionistCustomer Service RepresentativeRetail Operations AssociateVisual MerchandiserAdministrative AssistantE Commerce AssociateWeb DesignerConseiller ClientClient AssociateBilingual Client Advisor (Spanish English)Client Services RepresentativeClient ManagerCustomer Sales AdvisorSales AdvisorCustomer Service AdvisorClient Services Specialist
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