Carolina Cardoso
@carolinacardoso
I lead cross-functional projects, operations, and process improvements from planning through delivery.
United StatesWhat I'm looking for
At the Commonwealth of Massachusetts, I coordinate end-to-end learning and training programs, manage vendors and procurement workflows, and lead cross-functional teams of 10+ through project lifecycles using Agile and hybrid methods.
Previously at Boston Mutual Life Insurance, I partnered with technical teams and senior leadership to deliver enterprise insurance implementations, translate business requirements into project specifications, and prioritize MVP features for faster client value. At Sign Design, I managed a $2M+ annual project portfolio, supervised teams of up to 20 staff, and achieved a 95% on-time or early completion rate while maintaining a 98% client satisfaction rate.
I've also led logistics operations, vendor negotiations, scheduling improvements, and safety compliance at A-Prime Handling. I'm fluent in English and Portuguese, learning Spanish, and enjoy connecting with people to create impactful work together.
Experience
Work history, roles, and key accomplishments
As a Project Manager Coordinator for the Learning Department I coordinate end-to-end training logistics, including scheduling sessions, across different platforms and organizing event promotion, and sending invitations for both internal and external agency participants.
Managing relationships with learning coordinators, outside vendors, and ASL service providers to ensure seamless program deliver
Project Manager (Implementation Specialist)
Aug 2022 - Sep 2023 (1 year 1 month)
As part of the Implementation Team in the EPMO Department at Boston Mutual, I focused on creating effective distribution and operational strategies.
Collaborated with cross-functional technical teams and senior leadership to manage implementation projects,consistently meeting established timelines and scope requirements for enterprise insurance solutions.
I gathered and analyzed user and busine
Led and supervised a team of up to 20 staff, ensuring optimal performance and team cohesion. Also oversaw large-scale projects managing contracts and full project lifecycles—including budgeting, staffing, vendor coordination, material approvals, and post-implementation activities.
Directed scheduling, resource allocation, and regulatory compliance for up to 7 concurrent job sites, ensuring optima
Led a team of staff overseeing daily logistics operations, managing contracts for commercial clients, and ensuring seamless coordination between the warehouse, drivers, and customers. Maintained compliance with service level agreements (SLAs), OSHA safety protocols, and customized client requirements, resulting in zero regulatory violations.
Negotiated and renegotiated vendor contracts, achieving
Education
Degrees, certifications, and relevant coursework
Stonehill College
Bachelor of Business Administration - BBA, Business Administration and Management, General
Southeastern Technical Institute
High School Diploma
Stonehill College
Bachelor of Business Administration, Business Administration and Management
Pursued a Bachelor of Business Administration with a focus on Business Administration and Management.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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