Carlos Diaz

With over a decade of experience in customer service and administration, I bring a strong background in managing daily operations, leading teams, and providing exceptional customer support. My expertise includes proficiency in Microsoft Office Suite, Google Workspace, and various CRM systems, allowing me to streamline processes and ensure efficiency.

In my current role as Assistant Service Manager at Garavel Subaru, I oversee scheduling, coordinate workflows, and utilize automotive programs to track service progress. I have a proven track record of handling customer inquiries, resolving concerns, and ensuring seamless operations. My ability to adapt to fast-paced environments and leverage digital tools has been instrumental in delivering top-notch results.

Previously, as a Crew Member and Produce Section Leader at Trader Joe's, I honed my organizational skills by managing inventory and coordinating with suppliers. I also led teams, ensuring alignment with company goals and providing exceptional customer service. My experience as a Customer Service Supervisor at Whole Foods further solidified my ability to train teams, manage operations, and resolve customer concerns effectively.