At Cardnet Dominicana, I lead implementation of ISO 31000 and ISO 22301 frameworks, coordinating risk identification and validation across organizational areas. I also map departmental risks and develop standardized documentation with structured review cycles.
I presented the Enterprise Risk Management Policy to VP-level audiences and led cross-area process-discovery sessions. I design Power BI dashboards that track risk-management and business-continuity tasks, and produce technical documentation including SIPOC process descriptions and executive summaries.
At Qik Banco Digital Dominicano, I led three analysts in control reviews and fraud prevention. I developed Python-based onboarding controls and automation, built a Power BI dashboard consolidating card transaction data, and redesigned the chargeback request process to improve evidence collection.

