patricia quiterio
@patriciaquiterio
Seasoned project and risk manager driving process improvements and strategic delivery.
Dominican RepublicWhat I'm looking for
I am a seasoned project and operational risk manager with extensive experience leading cross-functional initiatives across banking and corporate sectors in the Dominican Republic and the Caribbean.
I have a proven track record of improving project monitoring and delivery—implementing a PMO methodology that improved reporting accuracy by 30% and achieving 100% compliance in budget and time for execution programs.
My background includes operational risk model implementation, third-party risk reduction, business continuity leadership, and continuous improvement projects that have reduced errors and increased efficiency by double-digit percentages.
I am PMP-certified, bilingual in Spanish and English, and recognized for influencing stakeholders, developing teams, and delivering measurable business outcomes that support growth and resilience.
Experience
Work history, roles, and key accomplishments
SCStandardized PMO methodologies and tools, improving project monitoring accuracy by 30% and ensuring 100% compliance with budget and schedule while presenting senior management updates to align initiatives with strategic objectives.
SCConducted operational risk assessments that reduced third-party risk exposure by 20% and improved risk reporting accuracy to optimize senior management decision-making and incident mitigation.
Operational Risk Manager
Banco Múltiple BDI
Jan 2016 - Dec 2016 (11 months)
Implemented a new operational risk model ensuring 100% regulatory compliance and led business continuity initiatives to strengthen crisis response capabilities.
Independent Consultant
Independent Consultant
Jan 2014 - Jan 2016 (2 years)
Delivered process and capacity analyses that increased operational efficiency by 15% and led quality audits and continuous improvement projects reducing errors by 25%.
Regional Project Manager
CEMEX Dominicana
Jan 2012 - Jan 2014 (2 years)
Managed regional transitions of treasury, accounting and tax operations, achieving cost reductions and minimizing project risk through robust monitoring frameworks.
Operational Risk Project Manager
Banco Múltiple Santa Cruz
Jan 2009 - Jan 2012 (3 years)
Established an operational risk culture, improving risk awareness by 30% and designing risk management frameworks to enhance departmental decision-making.
Project Consultant
Claro Dominicana
Jan 2008 - Jan 2009 (1 year)
Supported PMO delivery of strategic projects achieving 95% on-time delivery and adherence to quality standards through project coordination and governance.
Quality Advisor
CODETEL
Jan 2005 - Jan 2008 (3 years)
Introduced continuous improvement initiatives that increased operational efficiency by 25% and enhanced customer satisfaction through optimized process designs.
Education
Degrees, certifications, and relevant coursework
TMTecnológico de Monterrey
International Certificate in Project Management, Project Management
2014 - 2014
Completed an international certificate program in project management.
IDInstituto Tecnológico de Santo Domingo
Master's Degree, Quality and Productivity
1999 - 2000
Completed a master's program in Quality and Productivity emphasizing process improvement and quality management.
PMPontificia Universidad Católica Madre y Maestra
Bachelor of Business Administration, Business Administration
1993 - 1997
Completed a Bachelor of Business Administration focusing on business fundamentals and management practices.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Job categories
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